The Altered State — Local services in Dubuque

Every thing that I have ever bought from here, has broken within a month In the case of many of the clearance vape devices, they never worked to begin with. The only employee is EXTREMELY rude, and every time I used to go in the store, I would be ignored or get simple 1 word answers only as he ignores his customers to watch Television. The employee knows almost nothing about vapes or cartrage batteries. I have heard him reccomending older yet more expenside vape products to those who are less knowledgable and only want to quit. I have also heard him spreading harmfull misinformation about vaping in general as well as about his own products. This store is so popular because of the cheap prices and a good location but trust me none of the stuff...

Simply called to ask if a particular juice line was sold here, then proceed to ask about the price per bottle. I drive a truck and need to stock up before leaving so obviously I need to know about how much I'm going to spend so I can situate my finances. Was told "I don't give prices over the phone." Cheap and pathetic attempt at getting me to come into a store when I may not like their price and end up walking out to go elsewhere. Very bad customer service, and this place will not even be a...

decent glass, but like everything in the store, heavily overpriced. the high hemp wraps themselves were over a dollar more than anywhere in town. better local options, the service here was terrible, staff seemed to lack care or knowledge on the items and merch. i was at another local shop in line and go figure the guy behind me was there for the same wraps and reason as me. the mark up at this store is so high people would rather drive across town for...