Walgreens Pharmacy — Local services in Dubuque

I was out of town and away from my usual Walgreens and needed a new prescription filled. I had attempted to have my Walgreens transfer it to your Walgreens and was transferred to a support center. The phone just kept ringing and ringing and then of course, I was disconnected. Since I was already on my way to your store location at 345 E. 20th St. in Dubuque, I decided to just go there to see if someone could help. When I walked in, I never expected to not only leave with the prescription, but to meet the most helpful, knowledgeable, and personable pharmacist I ever have. As I gave him my name, he began to look up my record. I said, “I can come back tomorrow” since my home pharmacy usually takes several hours to fill a prescription. Jerad, being a true professional, immediately took charge. “We can fill this for you if you could wait 5 or 10 minutes.” I was shocked! Once my prescription was ready, I was called up to the window. The assistant said that the pharmacist wanted to speak to me. As he was informing me of all the potential side effects of this new medication, I thought, this is how pharmacists used to be. It was so refreshing! Please extent my sincere appreciation to Jerad for reminding me of how service and...

Staff is always helpful and explained all medications and how to use...

Staff very friendly, knowledgeable and go out of their...