Armen & Joseph Jewelers — Local services in Duluth

I can now say that I have a trusted jeweler! They are the BEST! I went to Armen and Joseph Jewelers to repair my very unique engagement ring. Rarely have I taken it off since my husband gave it to me years and years ago. One day I noticed a diamond had fallen out of my ring, I was devastated. I thought it would never be as beautiful as it had been. I checked with several different jewelers but none of them made me feel comfortable enough to trust that they could repair it. They seemed more interested in the design and amount of diamonds.

When I went in to Armen and Joseph Jewelers and met Joseph, not only were he and the staff friendly and helpful but they also put my mind to rest about whether or not they could restore my precious ring. I love that Joseph took the time to check out every detail before giving me my estimated repair (others just pulled numbers out of their heads). Joseph saw other damage that I couldn't see just by sight. I was blown away because I was on the verge of losing another diamond because of a broken prong.

I have to tell you that not only did they replace my missing diamond, Joseph restored my "precious" to her original state of beauty! Thanks Armen and Joseph!

From the 'Girl with the...

We were really disappointed by the way my fiancé was treated here. She brought in her engagement ring — a beautiful, custom moss agate and 14k gold piece — to see if it could be reshaped after getting slightly bent. The original jeweler recommended we try a local shop, and Armen & Joseph seemed like a good choice.

Unfortunately, from the moment she walked in (40 minutes before closing), she was met with cold, dismissive energy. She was passed between people and ultimately questioned about the value and origin of her ring in a way that felt judgmental and condescending — especially given that it wasn’t a diamond. She didn’t have all the details because I had purchased it, but instead of offering guidance, she was grilled. She was even asked if she could manage to pay $100, which felt incredibly inappropriate and out of line.

We understand it’s not a traditional ring, but it’s special to us. We came in looking for help, willing to pay for a professional service, and were instead made to feel like we didn’t belong.

We’re all for supporting local businesses — but not ones that make clients feel small for having a non-traditional ring or shopping on a budget. This experience left a sour taste, and we won’t...

Armen and Joseph’s provided me with exceptional service. After ordering some stackable rings online from a different vendor, the rings came in and were far too large for me. That is when I called Armen and Joseph’s and explained that I needed a ring resizing. Joseph (the owner) kindly gave me a quick quote over phone and guaranteed that he could do a resizing by the end of the weekend. His pricing beat all other jewelers I had called that day. When I arrived, I was kindly greeted and assisted. I went to pick up my rings after 2 days and they seemed to fit perfectly in store. After wearing the rings for a day, I started realizing that they were a bit too tight to wear all together especially since they were stackable. I called Armen & Joseph’s back and explained my situation to which they were happy to re-adjust the size for me free of charge. When we came in, despite the shop being busy, he also took his time to show us some of the wedding bands available (per request) and mother’s birthstone rings. I was so impressed and pleased by my service. After two days, my rings were resized again, and they fit and look absolutely perfect. My husband and I will...