Stretch Zone — Local services in Dunedin

Be aware of monthly subscription of $480 which means they won’t ask you (even if you didn’t show up for more than a month) if you want to continue and if you are ready to pay $480 for something you might have forgotten about. By law auto-renewal terms must be explicitly stated, and cancellation processes should be straightforward which is not the case with this place. It turned out you have to call them, register an account on their website and only then they will send you the cancellation link but even then it will be a problem because the system doesn’t allow you to register unless you have your ID number for this place so I had to email the manager again asking for the ID number. It was a process! We never asked to open an account with them, they will open it for you making it look like they make a favor and you just need to sign the application. When I got the charge of $480 my husband called immediately and any other company would refund since the call was done on the day of. But more to the story is that I emailed the manager two months prior that we won’t be coming since my husband left for couple of weeks and asked him to not charge the card again for the next months. The manager gave me an acknowledgment via email and did not mention about this process of cancellation and later we get a charge of $480 and they called and told me that they are not going to refund!!! Unfortunately we brought my husband’s mom 75yo lady there to try the place and they charged her card too even if they clearly see that she hasn’t show up for two months now. That is the care for a patient for you. Just sad. As for my experience - I went there couple of times and my neck was hurting for weeks. The manager didn’t call back even if I called the office and left the message and wrote him the emails. The person that answers the phone pretends to be nice but absolutely doesn’t care. He hanged up on me in spite my respectful approach. I regret going...

My wife and I have been going to Stretch Zone for a month now. The entire staff has been great. They are all very friendly and the facility is really clean and constantly sanitized. I have been working with Fabian mostly and Joel in the beginning. They have done a great job. I have seen great improvement in my flexibility and feel so much better. I used to get a lot of calf and hamstring cramps, especially when scalloping or diving. I haven’t had any leg cramps at all since I started and the nagging lower body pain has been significantly reduced. It has been well worth the money! Thanks...

I had never heard of stretch therapy until it was recommended to me so I looked up stretch zone Dunedin and booked a trial the whole staff was amazing Jairus welcomed us with a smile and friendly conversation explaining everything in detail, my sister came with me and she had Clair and she loved her and her friendly personality I had Paetyn and she was phenomenal I walked in feeling like I was going to tip over and I left being able to stand up straight and I booked more sessions right away and I can't wait to come back thank you stretch...