Great customer service from initial phone call! Originally The order from Hoover website was defective. Hoover then suggest I reach out to John Gregoryâs sweeper central. When we spoke he Told me it was an easy fix and best time to come in. When I got there he was salting his sidewalk and instantly knew who I was and what I was there for , asked to take my vacuum so I just packed my kids back up into my car for the fix. It really must of been a really simple fix as it didnât take long at all. When coming back out to me he spoke to me with a smile on his face. Definitely a great experience. Will be back again when we need...
   Read moreThis was one of the best experiences Iâve ever had purchasing a product from a business. John went above and beyond what is required. He was thorough and detailed in his explanation of the products that he sold me. He gives that âsmall townâ feel which is very refreshing. Iâm looking forward to giving him my business from this point forward and Iâd never make the mistake of buying a vacuum from a big chain store again. I proudly support and recommend this small business to anyone looking for a vacuum or...
   Read morePretty weird encounter! I own a cleaning company and wanted to buy some commercial vacuums from this place. We stood in line waiting outside, the owner came asking what we needed at which we replied that there was someone in line before us...he replied "I don't care who's before you! Just tell me what you need!" He then went back in and started fixing one the vacuums and leaving us staring at his store's window . Rudeness and arrogance...
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