Goodwill Industries of Northeast Texas — Local services in Durant

During my visit, I noticed a significant increase in product prices, which has been quite disappointing, especially considering that the items are donated. It seems that the cause of this increase is "greetflation," where the prices rise despite the goods being donated. I understand that pricing adjustments might be necessary, but the current prices seem to be inconsistent with the spirit of Goodwill’s mission to provide affordable options for the community.

Additionally, I encountered an issue with purchasing an item. I found a beautiful dress that I was willing to purchase, but when I went to check out, I was informed by the cashier that the dress did not have a tag and could not be sold at that time. The dress was then discarded into a bin of clothes to be re-tagged, and I was told I could return in two days to purchase it. This situation was quite frustrating, as it seems counterproductive and inefficient to delay a sale due to a missing tag.

I believe that improving the pricing strategy and addressing such procedural inefficiencies would greatly enhance customer satisfaction. It would also be beneficial for your staff to have the flexibility to handle such situations more...

I'd give negative 5 stars if I could. I was in there and a homeless man asked for a pair of pants. He was told no! They don't do that!! How the hell do yall get all your stuff? Donated right?! And you charge over what your items are worth. I know there is an idiot born every minute, bit I'm done donating, or allowing my family to shop at ANY Goodwill!! I also looked up how much the CEO makes a year! Sickening!! Off of donated items, but yet can't donate a pair of pants to the homeless!! I would have bought them for him, but I wouldn't spend a wet foodstamp in another...

This is for the Durant, OK location. I don't know about the others, but this one is fantastic! Everything is always organized perfectly, the workers are nice, I love that they have weekly deals, and yes prices have increased in the last year or two but that is happening everywhere. It is still the best place to go with the best clothes and the prices are totally fine with me because I could not get the kind of clothes I get here anywhere else for such a great rate! The store is also clean for a thrift store. I fell comfortable in there. It's totally...