I like to support local business and was very disappointed here. Ordered a custom area rug in July and was told 2-3 weeks when it was ordered. Called 6 times after 3 weeks to just get a status update and was always told they would call me back which never happened until I called them out for it. Rug finally was finished in October, 3 months after it was ordered. Long lead time was mostly on the company that binds rugs for them. Staff was rather rude when I picked up the rug and saw it had the less expensive binding on it when I ordered the more expensive binding. Glad I brought the initial quote with me when final payment was due as they tried to charge me more than what was quoted. They really dropped the ball and I will be taking future...
Read moreA unique combination of professionalism, customer service, personality, and exceptional guidance. I am so pleased with my decision to trust Ideal Decorating with my Dyersville residence.
Owners Beth Gudenkauf and Jon Scherbring were great to work with from the onset of my inquiry, and I was so impressed and comforted by their incredible instincts, inventory, and overall knowledge...
Read moreEveryone at Ideal is so great to work with and very helpful finding exactly what you want! They have a great selection to choose from and a beautiful store! I highly recommend going there for flooring, furniture and...
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