First pump wasn't working. Second pump didn't give me a receipt. Went in and politely asked for receipt and mentioned the other pump not working. Older lady said, "Well, I'm getting new pumps soon." (okay). She said, "Since you filled up, get a free fountain drink. It's free w $10+ gas". I went and got the smallest plastic cup that was under the soda machine (multiple paper cups adjacent appeared to be for the icee drink). She came back there and said curtly, "That's NOT a small. If no one can get it right, I'm just going to stop offering." I pointed out paper cups under icee machine and said, "Sorry, I thought those were for that." She said, "Just take it this time." On my way out, another customer was trying to get the non-working pump to work as they hadn't put a sign on it to let people know. Wow, way to drive off customers....
Read moreWhen it opened I loved the people! And I got to say I hate pumping gas there it is the slowest pump I have ever dealt with! I remember pumping gas when they open 3 to 4 years ago and going what the heck and literally today sitting there watching it pump super slow if you even want to put $50 in your tank expected to take about 15 minutes to fill! I don't know what's wrong with the gas pumps but it's ridiculous and I'll do my best to never get gas there again too expensive takes too much time probably stuffing...
Read moreMy issues got handle not only quickly but with genuine concern, Manager (Sharon) remained on top of it until she figured it out. Forever grateful and a forever loyal customer!! PRICELESS 💜 Thank you Sincerely, Rob Morrow Owner/Managing Agent ROCK DEE HOUSE...
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