Sit & Sleep Upstate — Local services in Easley

My husband and I recently bought a couch here after looking at a few other furniture stores in Easley. Walker's definitely seems to have the best prices. The couch is wonderful, but this review is going to mainly be about the awesome customer service we received from Ms. Brandi. Brandi was friendly and helpful while still giving us space to browse on our own. She was extremely informed about the furniture in the store and had a great sense of humor. Once we decided on a couch we let Brandi know that we wanted to go have lunch and think it over (it's a big purchase) and that we would probably return afterwards. She offered to price-match if we found the sofa at a better price somewhere else, and even told us if we found something we liked better to call her with the model and she would see if she could get it for us at a better price. At this point, I guess the owner realized that Brandi was going to let us leave. He came over and cornered us in the store and began asking all sorts of personal questions. If you want to do business with someone who maybe knows someone you work with or go to church with, ask to work with Mr. Walker. If you want to be assisted by someone who is extremely helpful AND laid-back and not at all pushy, find Brandi! Mr. Walker made me feel like I was on a used car lot. I don't know why he feels the need to be so pushy when his prices are already so great. Let the prices and the furniture speak for themselves. After that my husband was annoyed and we were reluctant to go back. However, we really liked the couch and Brandi had been great, so we went back and made the purchase. The whole experience gets four stars, but Brandi deserves 5!!! We love our couch, but if we ever go back I will probably call ahead to see if...

I went in to buy the most advertised electric recliner on line for $575.00. When I got there of course they were out. I was desperate for a chair because I just recently had femur surgery as well as a hip replacement. I was in so much pain I would have bought anything. So I bought a $1,000.00 lift recliner. Realizing that this was not the recliner I needed or wanted. Within 5 hours of purchase I called and left message about my concerns and asked for them to come and pick up my recliner. I wanted a bigger recliner and was willing to pay difference. 1st, rip of chair cheap, cheap. No one would call me back and ignored me. Customer satisfaction not a big concern to them. Word of mouth is a big deal breaker for me know a lot of peoples. Do what’s right. Carma will bite you in the...

We have been looking for a new recliner for my father in law. As he is over 80 we did not want to be going all and only getting a small choice. After seeing the TV add we decided to head over to Walkers and take a look, and it was worth the trip. They have the best range of recliners I have seen. The sale person Kim was very helpful and and was able to zone us right in on the chairs that would be more suitable for elderly person. She was very patient and helped moving chairs around so my father in law could try out different ones We left the store with the new recliner in the back, very happy with the purchase and the service that we got from Kim. This will be the first place we head to next time we are looking for...