Good Ole Tom's — Local services in East Hartford

This store is less of a pawn shop however they will purchase your old coins, gold, silver, diamonds, platnum ect, you can allso buy above said items at a reasonable discount, you will not find mc helmets, tools ect just coins and jewelry, the people are nice and if you need cash and have to sell grandma's old silver you are better off takeing here insted of a pawn shop, say you buy silver bar you will pay $3 over spot & when you sell your bar you will get $3 under spot, most people do not realize this, this is bc the price of silver changes from sec to sec so when you buy silver bar the second you pay is your spot price if company sold at spot they would not make mony, this goes for when you sell your bar the second you sell that is your spot price but the people buying have to turn a profit so your spot is locked in -$3, people do not understand this! I bought silver bar at spot price $10 per troy ounce +3 it goes up to $24 bucks spot so i sell at $21+ per troy ounce so i made $8 profit per troy oz, same for gold, platinum and Palladian and copper, now if buyer buys my silver at -3 below spot and it goes down they wont turn a profit, that is when you buy any precious metal you will pay over spot and when you sell it will be bellow spot this gives both seller and buyer wiggle room so they turn a profit if your a real invester buy stock in a mine shure i turned a profit but not as much...

On Wednesday, January 22nd, 2020, I visited the Hamden,CT Store of Good Ole Tom's and the visit was very nice. Exceeding my expectations, the place was bright, cheerful, and had friendly helpful staff. I was in the Hamden Plaza area and discovered a store in the same shopping plaza I was visiting. I remember seeing their commercials on TV. I decided to enter, and I was happy I did. The visit left a very positive impression and looking forward to visiting again soon. I saw a very nice selection of Jewelry, U.S. and World coins, sculptures, and other very nice collectibles. I bought a few foreign coins for my collection and although it was a rather small purchase, I enjoyed the visit. The staff was able to show me different areas of the store, and if I wanted something, they help me. I recommend this place - a cheerful, relaxing environment and not being...

Quality of customer service 12 out of 10 Professional atmosphere 12 out of 10 Chances of returning and recommending 12 out of 10

I came in to sell my sick grandmother's jewelry to help with the soon to be funeral cost. As soon as I walked in I was greeted by Wanda and Megan with smiles and a warm embrace as of I was family. I explained why I was here and Wanda said " Let's see what we can do". As she was going through all the tuber ware containers I brought Wanda never showed signs on resentment or frustration. She was very professional and caring ( similar to an aunt who was excited to see you). We talked about family to ease the stress I was feeling not knowing what to expect. This is a hard time for my family, but Wanda and Megan took they feeling away and I can't thank them enough. Thank you again from my family and I.

The Hanson, Voelkl,...