U-Haul Moving & Storage of Egg Harbor Township — Local services in Egg Harbor Township

I had a reservation for the vehicle I wanted to rent. I waited in line socially distant. When it was my turn the representative took a man who had been outside and claimed he was already working with. I told him I had a reservation and was under a time constraint. The man started saying things about how he would loose a lot of money and he needed to deal with this first- before me. He said other rude things that implied that I was not seeing things his way. The store representative supported this man and seemed to concur with his offensive behavior. I am not sure if these two men treat people like this all the time or if this encounter with me was an isolated incident. Either way I found it offensive and not consistent with the excellent service I have had at the English Creek office. I will not go...

I rented 6 blankets/pads, which I did not use. They were not even taken out of the bag. The rental agent told me that she could not credit me because of "protocols", but I sensed she COULD do it, if she wanted. I put 63 miles on a 9' cargo van and filled it with $15- of $3.02/gal gas (which is a hair under 5 gals; 63M/5G=12.6MPG)...this van HAS to get 12.6 MPG, right?? I won't even get into (much) that you guys charge by the TENTH of a mile!?! So 'corporate', no consideration to the customer. Yet, the clerk started telling me the gas was "under what you rented it with", like she was cutting me a break on the gas, so she can't give me a credit on UNUSED blankets, which, by the way, were listed as a qty. of "12" and there were only six. Other than those few things, the van was great, virtually new...

I went to buy a few boxes. Great prices. (Checked out Lowes online 1st, & they said they had the standard in stock, but didnt ...only heavy duty for more $$.) UHaul had exactly what they advertised with a bigger discount if purchased 20 ct pack. Clerk was nice & helpful. Parking lot was busy, with UHaul rental trucks going in & out, but I had no trouble parking. I chose this UHaul because I looked at the parking lot on Google Maps & saw the landmarks on the 360° turnaround. I couldve gone to Absecon, but the White Horse Pike is so busy there & a smaller lot. THIS IS the UHaul to go to...