Kalon Health Aesthetics and Wellness Spa — Local services in Elizabethtown

This review is only from my OWN personal experience and I can't speak for anyone else. With that said I was a new 'client' within the last month and called inquiring about their lip fillers. I called and spoke with a Savanna and was advised that I could purchase a full syringe of filler and use in 1/2 increments. They said they could keep it up to a year because I mentioned I would like to come back in a few months to receive the remaining filler. I thought this was wonderful considering I like the more natural appearing lip. Also keep in mind I drove an hour to come to this center because of this. We all know there are lots of other places to recieve this treatment. I went and had the first injection done (less than 1/2 syringe) and the service was great Chelsea truly took her time and it was an art for her. I was happy with my results. It was also confirmed with her that I could come back within a year to get the remaining syringe. A follow-up appointment was made a couple weeks later to only discuss results and take photos which I canceled because my schedule didnt work out. Well come to find out they threw out the rest of the syringe because it was against 'policy' or health code. Which is fine I understand those things happen, but that was not the policy that was communicated to me. So now I'm being informed by Jacklyn the owner that they can only provide $100 credit towards (which doesn't cover half of what I paid which would be $275 back to me) other services which is absolutely absurd and poor customer service and management. THIS WAS NOT MY FAULT. The correct policy was obviously not communicated to the staff because there was more than one individual that confirmed with me that they would keep it up to a year. I DONT RECOMMEND Kalon services from the stand point that the owner can't take responsibility for her lack of proper training and staff communication and instead places blame on the customer. Its not difficult to realize the staff wasnt properly informed and to just refund the portion of the other half or allow me to come back in to receive the other 1/2 treatment. The owner only wanted to instead offer a $100 credit for their mistake. I did use my $100 credit because I felt robbed and obviously took what refund I could. The CEO lacks accountability in this situation.

Response 6/1: if you had read my post thoroughly or the many emails I sent, you would have truly looked into the situation and held your staff accountable for their mistake. I understand thats the poilcy, but I was advised quite the opposite. I'll point out that this post is only spoken on my behalf. I paid $550 and didn't even use a full half. How is $100 fair thats really bad girl math on your end. $275 would be fair but it's very CLEAR you can't hold accountability for your mistakes. That to in which I received product with the $100 credit that was more than owed to me and now I no longer have space for this back and forth. It's very tiring. I know I spoke nothing but the truth and am walking away with a good conscience....

I recently received an excellent service from Kalon Health for my lip fillers and I must say, they did an amazing job! My lips now look absolutely stunning, and once again, Kalon did not disappoint. My lips are exactly how I envisioned them to be.

I cannot express enough how impressed I am with the exceptional service I received from Kalon Health. From the moment I walked through the doors, I was greeted with warmth and kindness by all the ladies there. They truly made me feel welcome and took the time to understand my goals and desires.

My recent experience with Nurse Beth for lip fillers was absolutely amazing. Despite the fact that it had been quite a while since my last visit with her in particular, she came through in a clutch and delivered outstanding results! My lips look absolutely fabulous, exactly the way I had envisioned. Beth's expertise and skill in achieving a gorgeous pout is truly commendable.

Furthermore, I must mention that Kalon Health goes above and beyond just providing lip fillers. They also prioritize health and wellness, which is something that stood out to me. This holistic approach made me feel confident and assured that my overall well-being was being considered.

Did I forgot to mention that Kalon's rewards program and incentives are the icing on the cake! Last weekend I was lucky enough to have won filler in a raffle at the customer appreciation event! Who could say no to such an opportunity, especially when it comes from a trusted establishment like Kalon? The fact that they offer such promotions and incentives only adds to the many reasons why I will continue to be a loyal customer.

Additionally, I feel compelled to mention that the entire staff at Kalon is profoundly welcoming and deeply committed to helping individuals achieve their goals. They understand the importance of maintaining a sense of well-being and provide unwavering support to their clients.

Lastly, if you are looking to achieve a gorgeous pout and transform yourself into the best version of you, I highly recommend visiting Nurse Beth at Kalon Health. Her expertise combined with the welcoming atmosphere and genuine care provided by the entire team will undoubtedly make your experience exceptional. I am beyond satisfied with my results and will definitely be returning for my future beauty and...

We only had a few appointments. I had high hopes for this place! Jackie showed me where to give my husband his shot, and that was great! We quit because when it was time for my husband to get his weekly prescription T shot, Jackie told us once a week he needs a shot. Simple enough! Except for two months in a row our scripts were not ready after our appointment. After the first appointment, no prescriptions had been called in, and I had to keep calling and wait. The second month, I called and spoke to a lady while I was at the pharmacy and told her my husbands stuff hadn’t been called in again and it was his day for his shot. The pharmacist assured me it was no big deal and they would call. The pharmacist was told by office staff that there was no one in the office that day that could write a prescription. The next day the office mgr wanted to discuss it. She was nice enough to tell me that it doesn’t matter how many days are in the month, their program only includes 4 doses. And before the second prescription was sent in, she wanted to make sure we didn’t owe their office any money! She made sure to tell me that by law they couldn’t keep my husband on the same day weekly because by law they can only write four doses a month. But her suggestion before we hung up was to “pick a day for his shots and stick to it”, and “to call the office and get on the prescription list for the week”, and made sure to note that “if we ever have an unpaid balance, they won’t refill anything”! We had never had a balance! We only had a few appointments and paid in full! Even bought supplements there and extra shots! I shouldn’t have to call EVERYTIME we need prescriptions. If it’s part of the “program” and we just had an appointment where there is still a need for the meds, why the run around? The pharmacy told me that I’m not the only one having issues and that if the prescription was called in, that by law 4 doses designed to inject once a week is a 28 day cycle and that it wouldn’t have been a big deal to give my husband his meds if they had a script! Just petty and ridiculous, and in my opinion not how you treat clients or customers you...