HubHaus — Restaurant in Elizabethtown

At first glance, this establishment offers a glimmer of hope. The bartenders—hardworking, attentive, and clearly doing their best—are the only saving grace in what otherwise descends into a bizarre, chaotic parody of what a bar should be. Unfortunately, their efforts are smothered by the sheer incompetence and tone-deaf interference of management and ownership. Now to the real horror. Imagine sitting down to enjoy a drink—perhaps unwind, savor the atmosphere—only to find yourself in what feels more like a daycare in disrepair than a brewery. Children sprinted through the venue in dizzying circles, screeching, stumbling, and weaving between patrons like sugar-fueled phantoms. I half-expected someone to offer juice boxes and crayons with the cocktail menu. If I wanted to dine amidst the chaos of small, unchaperoned humans, I’d visit a Chuck E. Cheese or Dave & Buster’s—not a place ostensibly built for adults. The nightmare didn’t stop there. One of the owners made frequent rounds through the bar area wearing open-toed sandals. Yes—sandals. On a bar floor. Not only is it shockingly unprofessional, but it feels like a blatant health code violation. Are we running a beach shack or a serious establishment? The answer, sadly, is unclear. And the music—dear god, the music. It oozed from the speakers like molasses, a monotone drone more suitable for a dentist’s waiting room than a place meant to serve alcohol. I felt trapped in an eternal elevator, each note dragging me further into a void of mediocrity, until—mercifully—a single decent track played, like a flash of lightning in an otherwise gray, lifeless storm. In summary, this is yet another sorry example of a business profiting off alcohol while trying to masquerade as a family-friendly haven. It’s a confused, identity-lost place where no one wins. If I wanted to drink in a romper room, I’d stay home with juice and cartoons. A bar should be a refuge—a place where adults can enjoy themselves without dodging hyperactive children and enduring elevator-grade ambience. This was not that place. This...

We came in to have a belated birthday dinner and have food as well as play some games. However the experience was disappointing.

First, the food. Of the 4 items we ordered, two of our orders were not made as described in the menu. The chicken wrap wasn't grilled, nor did I have an option to pick between the two mentioned on the menu. The bacon jam burger had meat and cheese but all of the vegetables were left off. The wings and pretzel were fine but could've come out earlier as they were appetizers instead of having us wait 35 minutes for everything we ordered.

Secondly, there was a point where I wanted a drink refill and I, as well as other customers were waiting 20 minutes before someone got fed up and found the manager/owner to assist the lone bartender.

Third, the atmosphere reminds me of RecBar up in Louisville but without the number of arcade cabinets that they have. Of the ones that were avaliable there were a handful that were out of order.

Finally, odds and ends. Their website still needs work, if I'm not careful I'd be ordering Chinese food somewhere. Also, since they try to steer you to QR code ordering, only the drinks were accessible at the time of writing. I also understand that the PoS/kiosks and website are probably measures to cut down on wait staff but having that point of human contact would've been nice for the messed up orders or just keeping the customer informed as to what's going on.

Hubhaus has potential and today was only day 3 of their official operation. However, for the price point, we're probably going to wait a while for the shake down cruise to be over before we...

Went there with my family went to use the QR code at our table and turns out it doesn’t work.: no big deal we went and ordered four items off of the menu at the kiosk we went and grabbed our drinks from the fridge which were warm we waited about 30 minutes (not a big deal we expected to wait) and I went up to get us ketchup before our food came out only to look and see food sitting on the counter I overheard someone ask if that was their order and she said no that’s for this name which was us.. we didn’t get a text yet to pick up our order.. when I went to fill up containers for ketchup both were out I kindly said to the person at the food prep hey this is out she said okay and didn’t take care of it I then asked if this was my order and she said yes I took part of our order back to the table came back checked to get more ketchup and it wasn’t refilled I kindly said again hey both of these are out and took the rest of our order back to the table.. when I finally sat down to eat I got a text our order was ready after we were already sitting at the table to eat.. our food was cold not warm but cold our drinks were warm and the service was no service because of saving money on staff ordering at a kiosk get your own drinks and throw away your dirty plates. The flavor of the food overall was good. We got a meal.. pretzel appetizer because that came out with our food. The cheese was solid we couldn’t even dip the pretzel in it. Would I go back and spend $60 to do all the work for them probably not. I’d rather go to a restaurant that I will actually get serviced at and have warm food and...