Smyth Jewelers — Local services in Ellicott City

15/10. I pitched my idea to propose to my girlfriend to Peggy (the best sales rep ever) in the store and she coordinated with the Smyth owners who enthusiastically got on board with providing a perfect and tacit proposal in their picturesque store. Peggy and the owner organized to have champagne ready, flowers prepared, marketing team and photographer, and an unexpected gift bag that included a personalized silver frame with the date of our engagement. Now here's the good part...Peggy is a phenomenal actress who I collaborated with and she convinced my fiancée-to-be to look around for engagement rings without arousing suspicion. When she got us to the ring I designed, she kept Rubi preoccupied while simultaneously pointing me to the ring that was hers (because I hadn't seen the final product yet after design)...the rest is yet to be history! Smyth went above and beyond from what anyone could expect. This is the only jeweler I'll be going to from now on. I have a Tacori girl on my hands and they know...

This was an extremely pleasant shopping experience. My husband and I went in for a replacement wedding band. Greeted immediately by an associate, Mark, who inquired about our purpose for visiting the store and then promptly placed us with sales associate, Carrie. We had some ideas, but weren’t sure exactly what we were looking for. Carrie offered suggestions without being pushy or intrusive. She was relaxed, patient, and knowledgeable about the store’s inventory and ways in which items could be customized.

At Carrie’s suggestion, we decided to have Smyth resize my original band that I love (at a lower price than quoted by a competitor) but had become too snug, and selected a gorgeous anniversary to accompany it on my finger.

Having previously visited other jewelers both online and in person, we felt Smyth’s prices were not unreasonable. Further, we appreciated being taken seriously immediately while being offered suggestions without a hard sell.

I would recommend Smyth for...

I highly recommend Liz Clemens at Smyth in Ellicott City. I was so nervous trading in my fabulous 1.42 carot diamond for a 2.12 carot. I wanted to keep my original mounting, which needed to be taken apart and rebuilt to accommodate the new stone. I was very specific on how I wanted this diamond to sit. I was also working with a budget that I needed to stay within. Smyth made all this happen, putting my new ring together into the most stunning thing I have had on my finger. Love my new ring, love how Smyth worked with me and Liz was absolutely fabulous. She heard my demands and nailed everyone of them. She worked closely with the jeweler to make sure the ring setting was exactly what I was asking for. My new ring is prettier then the original and I am just so happy I chose Liz at Smyth to make this amazing ring come together. I truly appreciate how professional the manager/diamond buyer treated me and worked with me to make the numbers come out where I...