Anticipating our move from Beverly Hills, California to Madison, Wisconsin and as huge fans of Thomasville furniture I sought to identify a corporate store in Madison so as to order a new dining room table and chairs. The nearest authorized Thomasville dealer was Warren Barnett Interiors outside of Milwaukee. My wife and I began "designing" the table and chairs as the web site offers many selections of tops and bases and chairs. Additionally you can customize further by selecting the color of the top and color of the base; same for the chairs along with choices for the shape of the edge of the table.
I conveyed to Ms. Emily Ebben from the outset that our home is almost entirely furnished with custom Thomasville pieces.
We would like to thank Emily Ebben for all of her help regarding color combination selection and the manner in which she handled the entire interaction process with us. She sent close up photos of the colors and made recommendations when we had concerns about a particular combination. She assured me that Canadel (a Canadian company) was not IKEA in the least.
It is one thing to go to a Thomasville corporate store, select a piece that is on the floor and from there perhaps select a fabric.
It is quite another to select a dining room table and chairs from a computer monitor, regardless of how accurate are the colors and/or how sharp is the image resolution.
In short, although we loved the customization, it was a huge act of faith for us to place the order; to have the pieces here now in three dimensional form and seeing that they EXCEEDED our expectations is a Blessing.
Steve and Andrew the men who made the delivery observed that the chairs were the heaviest they have ever delivered; indeed the seat areas of the chairs are as thick as some butcher blocks!
There is someting a great deal more that Ms. Ebben offered to us. I noted that Warren Barnett Interiors also carries Drexel Heritage. This means one can easily spend $10,000 on a dining room table alone. Never once did Ms. Ebben exude the sense that our order was any less important than other high ticket item sales that she no doubt participates in. Sometimes designers discern when a customer has deep pockets and then fawn all over that customer. It was evident that Ms. Ebben is not that person.
Thank you again for all of your personalized care.
Sincerely, Christopher Frank and...
Read moreWhen my husband and I were in the early stages of building our new home, the designers at Warren Barnett went above and beyond in helping us with decisions that would impact the overall interior design. They helped us focus on details that we had not considered to ensure a cohesive home...flowing from one room to another. The designers have a keen eye for the big picture. They have taken the time to understand what we want to accomplish to make our new home a warm, inviting and comfortable home, reflecting who we are. We lived out of state when we were designing and building our home. We feel so lucky that we found such a talented and caring group of people to help us. What a treat when the furniture arrived! They asked us to stay away so they could set it up and attend to every detail. They brought in amazing smaller pieces to pull everything together. Then when they were done, they brought us in to see and absorb every room! Just like the big reveals on tv shows! Bottom line is, we love our home and truly appreciate the attention to detail and vision the designers had. We also appreciate that they pushed us out of our comfort zones at times, knowing what the end result would be and that we would love it. The Warren Barnett showroom is beautiful, with a wide variety of styles. We love that it is a local and family owned store. We have observed how supportive the interactions among the designers are. They share ideas and provide input to each other. This showed us that they truly care about the design...
Read moreAMAZING! I cannot say enough good things about Warren Barnett Interiors. We recently re-did our living room and kids play room and my family could not be happier. The design team was very easy to work with and took my ideas and put them to work with the furniture and we got exactly what we were hoping for. They were also very accommodating of our schedules, even making multiple trips to our home (after hours and on weekends) to help with the design process so that we didn’t need to come to the store. Another huge plus is that they were completely aware of our budget and picked items that fit well within my price range but still look phenomenal. Again, I cannot say enough great things about Warren Barnett and look forward to working with them...
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