Fred Harz and Son — Local services in Elmer

After many years of buying tires from many of the discount tire stores anywhere from Sears, NTB, K-Mart, Pep Boys and countless others, about 15 years ago I had a truck that I had been driving for a couple years that now needed new tires. The tires that were on the truck were Coopers and had given me close to 80,000 miles of service without any of the problems I had experienced with other brands. This was back before the internet so I got out my phone book and looked at the listings to see who sold the Cooper tires I was looking for and when I saw that Fred Harz was listed as one and they were only 15 minutes from home I decided to give them a try. To my delight they had the tires in stock and were able to give me either 2 or 4, I don't remember now but it doesn't matter now as that was the start of using Harz as the only place I buy tires. They know their product well and stand behind everything and if you need to wait for your tires or other service such as fixing a flat they do have a television on that for all the times I have been in there has never been tuned to a less than safe television channel. In other words you will not be sitting there watching Oprah or the View or similar shows that if you have to have your child with you there is no need to be concerned with them seeing something they or you should...

Spoke with Adam Harz on 8/1/22 at 3:12pm in reference to a problem with a set of tires I purchased from them. Adam was polite and very knowledgeable about the problem and further explained what I needed to do in order to get a claim started. On 8/2/22 at 3:30pm with case ID number in hand Adam Harz inspected the tires and determined there was a problem with the set. Adam placed a call to his contact and was told what percentage they would cover. He further stated that I would have to replace the set with an affiliate tire to what was on the car. I told Adam that I will need to research the two brands because I had no experience with either name brand. On 8/3/22 at 9:45am I left a message for Adam to call me. Thursday, August 4th at 9:15am left a message with Butch to have Adam call so I could have them order the tires. At 12:45pm on 8/4/22 I left a voice message for Adam Harz to call me so we can settle the claim. Tuesday, August 9th at 10:38am I left a message with Dolores to have Adam call me in reference to the claim. Today is Tuesday, August 30th ... still no reply. Busy, out of office or out back on business or just plain...

It's sad to write a 1 star review after having such a Great experience with Larry 2 weeks ago. My 17yo daughter got 2 used tires replaced 2 weeks ago Larry was great with her charged $164 out the door. My daughter & wife went back today Larry wasn't there they spoke to the girl up front who quoted them $168 out the door for the other 2. They waited 1 1/2 hours when the owner said they were done he wrung them up at $438. They said she needed all new LugNuts charging her $100 for new lug nuts that were fine 2 weeks ago.This was typical upsale scamming tactics that shady shops try with woman. If your a woman I would stay far away from this place they will take advantage. If you do have to use them only go when Larry's working he seems to be the only honest decent respectful...