Diego is both the owner and shoe repairman as well as a true professional. I was very pleased with the quality of his work as well as our interactions. He gave me a fair price to replace both the heels and soles on two pair of women's boots (the price was comparable to another shop in the area).
Additionally, the customer service was better than average. I was on a tight budget and deliberating whether to repair one pair of boots or both - Diego did not once make me feel uncomfortable for needing time to think about the investment and was in fact very friendly, offering advice as well as alternate solutions. I dropped the boots off on Friday and they were ready the following Tuesday.
In addition to replacing the heels and soles, he cleaned, conditioned, and polished the leather. The boots look fantastic. I am very satisfied with my experience here and will be recommending this place to...
Read moreMy daughter bought a Kate Spate tote bag and the family puppy shewed on it like it was a toy. I took it the bag and they fixed the shoulder strap and it looks AMAZING!!! No one can tell with it was destroyed before!!! AND the work is guaranteed!! The price was reasonable and I left with a smile on my face. By the way, the bag still had tickets on!!! Keep your shoes and bags away...
Read moreI wish I had taken before and after pics of my beat up shoes to show the excellent craftsmanship done in this place. The gentleman there was very nice and made suggestions on how to renew the one pair that is my favorite. The prices were fair so I agreed and I'm so happy I did because they look brand new. Also, my shoes were ready for pickup...
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