Rent-A-Center — Local services in Elsa

Been a client for the past year I thought it be nice to get my little sister a game for Christmas a Nintendo switch to be exact and that same night I plugged the game in and it didn’t turn on I was still charged even after I told the manager and his employers that game didn’t work everything came in bad condition and missing parts I called the store multiple times and was lied to about it being replaced 3 weeks passed my bill came due and I was still without a new game after calling and calling I got lied to many times I have yet to resolve an issue please don’t go to this rent a center especially if you want great quality in something I’m sure other places or rent a centers have what u need but this one...

Used washing machine broke. RAC took it back and supposedly repaired it. They returned it to my home but it broke again after a couple of washes. Once they had my money they would not help me anymore. They refused to give me a full refund or credit because I had already finished giving the payments. Terrible quality products and customer service! Take your hard earned money to better,...

RAC is pure thievery. The one in Elsa tx, They stole my down payment/ kept it and never got me my merchandise. Saying I didn’t provide check stubs but they never asked my sister for any income verification so why be picky with me if I had paid in full before? I had Good history with RAc but now they stole my money and didn’t deliver the goods. Crooked people...