Appliance Factory - West — Local services in Evansville

Appliance Factory Mattress Kingdom engages in deceptive practices by selling scratch and dent appliances under the guise of being brand new in the box. It's appalling to think that a reputable business would stoop to such levels of dishonesty.When I purchased what I thought was a pristine new appliance, imagine my dismay when it arrived with visible scratches and dents that were clearly not from shipping. It was as if they took a damaged unit, hastily repackaged it, and passed it off as new.This unethical behavior reflects poorly on the integrity of the entire company, from the top down. How can customers trust any product from a business that resorts to such underhanded tactics? It's a betrayal of consumer trust and a disservice to anyone seeking quality appliances.I urge potential buyers to exercise extreme caution when dealing with Appliance Factory Mattress Kingdom. Don't fall victim to their misleading advertising and questionable business practices. You deserve better than to be deceived by a company that prioritizes profit...

If I could give a 0 star I would. Bought a dishwasher from them. They installed the dishwasher and it would not work. Filled out a ticket and waited 2 days before I was contacted by a Tech. Tech came out and looked at it and said he would be back with the latch to fix it. He came out replaced the latch and it still did not work. Said it was the electrical board that would have to be replaced and it was faulty from the beginning. Now going to be next week before I have a working dishwasher. The store sold me a broken dishwasher, stated it was the repair companies problem now and refused to replace it. The dishwasher never worked from the day they installed it and their own people said that they would replace it if there are problems. I will never buy anything from this company again. When the dishwasher did not work I should have told them to take it back and got my money back. Absolute awful service from the store and quick to off load issues on the Tech and the repair company they...

Before we went to Appliance Factory we had purchased a new oven from Wayne's Appliance. We had several issues with Wayne's Appliance. First they lost our order form, so we had to give them to order all over again. Then the oven we ordered from Wayne's Appliance was on back order, they never contacted us to tell us this. By the time Wayne's Appliance got us the oven we ordered from them it was a month later. Then on top of that headache, we only had the oven for maybe a month and something went wrong with it and it would turn itself off as we were using it. We still had a warranty on it, but Wayne's Appliance would never come out to look at it. We didn't experience any of these issues with Appliance Factory. The salesman was happy to help us, we told her about our issues with Wayne's Appliance and she assured us that they would never do those things. The new stove we got was delivered precisely on time, the delivery crew was nice and courteous. We definitely will be back to them in the...