My dad was laid to rest in the mausoleum area in 2015. He is entombed on the very top (about 15 feet up), which I hate because we can't even reach it to put anything on his grave. So we took advantage of the option to pay Park Lawn an annual fee to change the flowers in the vase attached to his tomb. They are to do this 4x a year. It is now June, and my dad still has Christmas flowers on his grave. On Memorial Day, I was certain the flowers would be changed. They weren't, so I scurried around at the last minute and at least bought a potted flower to sit on the ground by the mausoleum in his honor. I also spoke to a Park Lawn employee who was there that day. She took my name and number and assured me the flowers would be changed and someone would call me. It is now 4 days later. Dad still has Christmas flowers on his grave (because I have checked) and nobody has called. My dad was a great man and a veteran, and he deserves better than to just be forgotten like this. I also wonder how many people have paid to have flowers put on their loved one's grave and have no idea that it...
Read moreWhat a gem we found working with Shaina Hedgepeth at Parklawn. Every person is unique in the way we handle the loss of a loved one and though the process is different for each, we all work toward healing from our loss. We lost our mom on Nov 2, 2024 and her last wishes was to be interred at Parklawn Cemetary next to her mother. I connected with Shaina and from day one it was a very smooth, easy process to coordinate with Shaina long distance from New Mexico. Shaina was a breath of pleasantry yet a soothness of understandng the grief and loss. She worked remotely to help us prepare for mom's internment on December 6, 2024. Contracts, payments, discussions were all up front and full transparency - no hidden agendas. The family was amazed at how quick Shaina's response allowed us to inter mom without delays or reservations. Family Grief Counselors can be "all business" or they can just be "people" like Shaina. So thank you Shaina from our entire family for all of your understanding, compassion, and helping us make an upcoming, memorable service for mom. we...
Read moreHi my name is Marcia and my mother is buried in the mausoleum also and vandals have ripped off the metal holder for the flower vase. I have also been dealing with getting this fixed since Mother's Day and have yet to receive a call back or get it fixed. The flowers vases have been stolen several times and after so many you have to buy your own and replace them. I am deeply disappointed in the Cemetery and how they respond to issues. Just last night a friend and I , she has her veteran husband buried there, were discussing the issued she has also had there with her plot . So sad the deceased...
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