This was a complete 180° experience from how it was here 6 months ago (standing in a line of angry people for 10+ minutes waiting on THE rudest man to take his sweet time doing a lot of nothing good, I'm sure!... I literally brought in nail clippers/file in my pocket today because I expected more of this standing and waiting and I noticed a snag in my nail on my way there) to INSTANTLY in and out with a smile 💕 like MAGIC! 🌈 Thanks for making positive changes from the previous negative feedback! Pharmacist Danielle was an absolute gem! I am utterly impressed at the difference today. Floored, even! Oh, and I got the text alert that my Rx was ready, which never came last time! Definite improvements noticed! 😊 Please keep it up! 👏 Today I am a...
Read moreI have run into several problems with obtaining prescriptions via this particular pharmacy. Regardless of my physician calling multiple times for refills, they have claimed several different times of not receiving information or calls. Also, their personal website claims pharmacy is open at 6am. When going there, is clearly closed. Multiple sites state different times. Please fix this issue and organize a better method of receiving physician refill requests. Also, the drive through pick up and drop off is nothing short of horrendous. Whomever built the store and thought having the pneumatic tube system go throughout the entirety of the store for pharmacy use was not thinking. I've never had a problem with staff though. They've always...
Read moreMy name is Walter Everett. Since CVS has taken over the pharmacy in the local Schnucks store that we frequent, I find the CVS pharmacy understaffed. Often the pharmacist is the only person in the shop. That causes delays in serving the customer. It takes the pharmacist away from their professional work of filling prescriptions.Often the pharmacy telephone rings the entire time I am at the pharmacy because no staffer, nor pharmacist has the time to answer it. Yes, I am sure CVS is making more profit by hiring fewer workers, but in the long run, I think that will cause dissatisfaction among customers and probably the closure of supermarket...
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