Rally House Willow Ridge Plaza — Local services in Evesham Township

They’re experiencing opening pains so be patient with them. It seems the sad excuse Rally House has for corporate left a brand new store in the hands of brand new employees and just expects the employees to be able to run everything seamlessly. If you’ve worked in retail you know how unrealistic and unfair that is to do to your staff. I called the customer service number while trying to make a return for something that was a “pickup in store” order after deciding I didn’t want it, because the staff wasn’t sure what the procedure was. I figured the customer service line could explain if it was in fact something that would need to be returned online or if the store could do it. Fortunately, the kids in the store are smart, and were able to figure it out right before a customer service rep picked up the call after working through the phone prompts. It’s poor management on corporate’s part to not have someone seasoned on site to oversee the opening pains so staff can learn how to run the store. You can’t expect your employees to know everything they’ll need to know in order to run a brand new store, when they’re ALL new employees. Processing a return should be a very basic matter but Rally House corporate clearly didn’t take on the responsibility of making sure their staff are trained. All that does is leave your employees stressed out and burnt out. Support your staff while they learn the ropes. Corporate fumbled on the store opening process.

Product selection is great. Lots to choose from and the pricing is what you’d expect for sports apparel.

Again, be patient with the employees here. The staff are trying their best and will work to figure out whatever it is they need to figure out due to Rally House’s poor store opening prep. It’s not the fault of...

The guys who work at this Rally House were so funny, friendly and helpful. They helped me find what I was looking for (which was hard because there is SO much stuff), and they were great to talk to - it made the whole shopping trip so much fun! Okay, it didn't exactly hurt that one of the Eagles happened to be shopping there the same night (and he was also great to talk to), so that was pretty awesome. ✈️🦅✈️ GO BIRDS! 💚🦅💚 Oh yeah, and I love the...

The problem wasn’t with finding the right sweatshirt. It was the fact that when we got to the checkout, we were charged a higher price than the tag. The item was ticketed at $89. But the computer came up with $99. Had I not looked at the tag when selecting my item, I would have been overcharged. The team at checkout fixed the problem. But the receipt that was emailed to me was the incorrect one. You need...