Anthropologie — Local services in Evesham Township

During my visit, I brought a dress to the register that was tagged with a price of $19.95. When I inquired about it, the associate informed me that the tag was incorrect and that the item had been mispriced. She refused to honor the tagged price, stating it was an error.

What was most upsetting, however, was the way I was treated throughout the interaction—especially in front of my child. The associate was visibly tense, appeared disheveled, and spoke to me in a curt and dismissive manner. Her tone and demeanor were inappropriate and unprofessional.

After leaving the store, I called the location to speak with a manager. During the call, the same associate took the phone and continued the discussion. Eventually, she apologized and said she would honor the tagged price. Unfortunately, by that time, I did not want to enter that energy again. Following the incident, I looked up reviews of this location and was surprised to find that another customer had posted a nearly identical complaint—describing poor treatment in front of a child and unprofessional customer service. This suggests a pattern of behavior that should be addressed.

This was an incredibly frustrating and disappointing experience. It’s not what I expect from a brand like Anthropologie. I left the store feeling disrespected and embarrassed, and it has made me question whether I will continue shopping with your brand in the future.

I hope you take this feedback seriously and use it to improve the customer experience in...

The store space was large and the layout was good and comfortable to walk around without hitting each others. It was my first time there, so it took me a very long time to check out products. I didn't visit the sales section because it was set outside the store without air conditioning. I like the home decoration and garden sections - unusual and rare to find items. There were plenty of unique clothing, jewelries, and accessories, but I only got a few pieces that I felt that I can really wear them. All women store representatives were good looking in good choice store clothing, and I could only tell they work there when they carried clothing around. Unfortunately, I didn't try the clothing there due to the covid precaution (the fitting rooms were opened though), so I returned a couple pieces to the store due to the fitting reasons (a few days later). The cashier asked for the reasons and my name to put in the system. Although, they did not ask for my personal info (name) at the check out. Tip. You should dress up a bit to go to this store. Otherwise, you might feel...

I allowed this location to order a pair of pants for me that they did not have in my size. The pants arrived in an unsanitary manner and entirely coated in some sort of hair. The store manager appeared disheveled and was rude and unhelpful with the exchange and in front of my small child. They would not order a replacement from another store and told me to call myself. They also would not order a timely replacement and would not offer any sort of accommodation for the delay or lack of hygiene despite the premium pricing for the pants. This location is clearly willing to tolerate poor hygiene and unsanitary product with rude customer service. At the very least, the staff requires further training in customer service and the warehousing needs better logistics for returns and damaging out items, particularly at the...