NJ Bergen Florist At Fair Lawn — Local services in Fair Lawn

I just came to the store. I wanna proper my flowers to my engage and I asked the girl who work there if she has these colors and if she can make this design, she told me she’s not sure if she can make it because she just work there to sell the flowers not to make them as a design and the person who made the design doesn’t come at the morning I was surprised from that then I told her that’s fine sweetheart I don’t wanna make it hard on you because I don’t wanna take the flowers now if you can ask the guy who make the designs when he come here to make it and I can come and pick up the flowers at 1:30 and she answer me with bad attitude. You don’t need to tell me sweetheart, and as I told you I’m not the person who do the flowers by and she asked me to go to another store I laugh and I told her it’s a good morning then I left. So the thing is I don’t need to come to the flower store and get this rude attitude at the morning nobody got enough time to waste it. At the same time, I don’t wanna make this review about this place but maybe if the owners care about their store I hope to get a call from the owner.and Let me know if they can...

We were extremely disappointed with our experience. We ordered flowers for a grieving widow in our community whose mother had just passed away—only to find out at the funeral that the flowers never arrived. No call, no email, no communication of any kind. When I tried to call the shop, no one answered. The only response I received was an email the day after the funeral saying the arrangement we ordered was out of stock.

At such a sensitive time, the least they could have done was call to let us know, or offer an alternative before the service. Instead, we were left empty-handed and embarrassed in front of a grieving family, when showing support really mattered. This was unprofessional and careless, and I would not recommend trusting them for...

I unfortunately did not catch her name but the woman who works here (probably is the owner, too?) was very sweet and understanding on the arrangement I had in mind. Even after explaining the reasoning behind the specific flowers, she went as far as to suggest adding a different type of flower that was related to the ones I had gotten. That when I came to pick it up, it turned out to be very beautiful. I had gotten these flowers for a close family member who is grieving and going through a really difficult time. These flowers have a very special meaning to my family member and was very moved when she received them.

Thank you so much for your kindness, and understanding. I will definitely come...