My husband and I gave this spot a random try because we were hungry and in the mood for Asian food.
The bulgogi fries are a star starter. There isn't a ton of meat on top, but what's there adds such a punchy twist to the idea of loaded fries. If I were to try it again, I'd love to ask for the sauce on the side since the liquid deluge - while tasty - softened the crunchy fries after a few minutes.
My husband's pork shoulder was another hit. Marinated in a spicy-sweet gochujang mixture, it was tender and flavorful. He ordered it atop lettuce, but they have the option to have it over rice or in a banh-mi. I imagine any of those options would be fantastic.
If anything fell a little short for me, it was the phuh broth. It was hot and rich with flavor, but leaned a little too heavily into a licorice aftertaste that was uncommon and unpleasantly strong. That said, I loved that it came with jalapeño peppers, and unlike other pho noodle soups, an enormous serving of noodles. The soup also had a generous number of dumplings IN the soup, which made it more like a Korean dumpling soup than a pho (which is a plus in my book).
Parking is a little hard to figure out. There's a lot behind the complex, but few signs to distinguish whether those spots are available for Phuh Roo customers. We chanced it and felt relieved our car wasn't towed during our meal, but there's some street parking in a nearby residential area if you're risk averse and open to a...
Read moreI had an extremely disappointing experience at this restaurant. I ordered a vegetarian dish, only to find chunks of meat in it. When I called to report the issue, they insisted it was mushrooms, which it clearly was not. Instead of acknowledging their mistake, they refused to offer a refund and showed zero concern for the seriousness of the situation.
I even brought the meat back to the restaurant, where an employee admitted it was meat. However, instead of taking responsibility, they claimed the owner needed time to "investigate" with the company that supplies their instant broth packets—which is alarming in itself. Despite their clear mistake, I am still waiting on a refund.
To make matters worse, when I mentioned leaving a bad review, they didn’t care at all and told me to "do what I think is correct." That level of customer service is unacceptable.
My dietary restrictions were completely ignored, and I have never encountered such poor customer service in the food industry before. If you have any dietary preferences or restrictions, BEWARE—this place does not take them...
Read moreDon't sleep on the Pad-ramyun: abura-bibim, a cold noodle dish perfect for the summer heat! 🔥❄️🥢
I've had nothing but eggsellent vibes here, I love the late night hours, too convenient for my job in the area. Y'all are a delicious godsend, and thank you very much for all the pickled carrots! 🥕🥚
Bulgogi dishes here are all flawless, gogi or mam-ma dishes are so reliable whether you just want meat & veggies or with sesame seed topped rice and that delicious fried golden egg 🍳 🍚🥦
Honestly, everything is great here but my favorite thing has to be the bulgogi Banh Mi sandwiches w/ fried egg, avo, & other greens inside, the one thing here not pictured— just can't help but eat it immediately! Such a filling ecstasy, would be lying if I said this sandwich didn't show up in my hungrier dreams.
There are lunch special prices Mon-Fri, up till 3PM, iirc?? I really like that you can order at the electronic kiosks in-door but still pay cash, and it's just as convenient to order ahead via the toast...
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