Potting Bench Florist & Gifts — Local services in Fairhaven

I have been a reoccurring customer and todays experience made me a customer for LIFE! I went inside and said " I would like an arrangement of flower for my big brother who is on hospice." Little did i know, I was speaking with the owner who was introduced later as Danielle. She said "what would you like to spend?" I said "there is no price limit as my big brother is priceless." She said "bright and beautiful?" I said "YES please!" I went to CVS, came back and sat down. She said "your arrangement is allset sir." I pulled out my debit card and before I could hand it to her, she said "It's on me and I'm the owner." I cried and explained I didn't want that but she insisted. We exchanged hugs, a firm handshake, and names. What a class act! I tried leaving a $20 tip but she said "NO!" It's amazing that there are still people in a world full of animosity, hate, and people comparing their lives to others. In my heart a friendship was born at that moment. I'm just so grateful. I highly recommend this lovely local business....

If I could give them no stars I would. I went online last night to order flowers for my wife's birthday today. I had no problem paying any premium for delivery or processing. I thought that by ordering from a local shop near her office that they would be able to deliver on short notice. THIS IS NOT THE CASE. i just called the shop and they told me they were just getting the order as I spoke to them on the phone. I CANNOT BELIEVE THE INCOMPETENCE! While on the phone they asked me if there was another address they could deliver to today. SERIOUSLY! Her office is about a 2 miles from the flower shop. Needless to say I cancelled my order. Next time I will use a business that actually operates efficiently and delivers as promised. Thank for nothing!

On a side note, I called another shop down the street at 1:40pm. They took my order, processed it, and delivered already, by 2:15. That is how a business...

Potting bench has always been my go to florist. Until now . I used to own Darlings florist in the early 80's we set up at Popes island. I moved and my partner Tracy Froh went on to do amazing things..she's now retired. But ya know what a rude woman didn't even want to deal with me. I told her I was calling from Northern NH.. This was a long time friend who's Dad passed owned the huge farm in Dartmouth. I was trying to tell her what I wanted. She was rude. Kept telling me she had daisy's and statice. Oh goody daisy poms and purple statice. I finally hung up the 3rd time she said think about what you want and call me back..not happening. I called Mendoza's florist.a very nice Portuguese woman went the extra mile for me. She wasn't rude she didn't talk over me. She just did an amazing job. I was sent a picture . This is called customer service. I'll never refer anyone...