Rent-A-Center — Local services in Fall River

In February, my wife and I got two MacBook Pro’s and a tablet. We started our agreement online as it says, “$10 starts your first week.” So we did that.

When we got there, everything was fine until the manager Jessica got involved. She told us we had to pay two weeks up front before we could leave. This was after we signed our contracts.

I showed them everything that said otherwise of what she stated. She fraudulently trapped us into paying the two weeks before we got our merchandise.

We made several complaints to their corporate office. Although they agreed with what I had stated to them, they were not helpful at all.

My opinion, don’t ever buy or lease from them. Bad business.

(There is more to the story, but to keep it simple, I’ll leave it like this.)

They...

Not an easy company to do business with by any means.. The store manager is absolutely useless, disorganized and unavailable to deal with product issues and she’s extremely rude.. Never calls back when she says she’s going to. They call every week on the day of your payment when it’s not even considered late yet.. The ONLY reason I give three stars is because of the delivery crew. They were always prompt, informative and...

The entire team is extremely pleasant and helpful. CJ and Troy were fun, efficient & professional. They worked well as a team. Ashley was wonderful on customer service. And of course, Jeff went out of his way to get my order processed and delivered....