Glebe Appliances — Local services in Falls Church

I came into this store looking for appliances for my kitchen and this is how it went. An older guy comes to check on me. I ask him if they have any deals on bundle purchases and the first thing he tells me is "we sell items individually because we want to make as much money possible out of you (the customers)" Then he goes on about how they've been in business for like 40 years and will continue to do so no matter what. I then ask for the price of a fridge and he says XXXX, so I ask if that includes shipping and he laughs and says no (but not a friendly laugh, rather a you're crazy laugh) then I ask if they deliver to Maryland and once again he says no with a tone and look in his face that said "we have no intention of delivering anything for you"

At first, I thought maybe I was overthinking things and that's how the appliance stores are. However, I went to two different appliance stores similar to this one and the customer service was the complete opposite of this place. In both stores the representatives treated me with respect, were friendly and eager to show me around. They made sure to check exactly what I was looking for and gave me quotes, unlike glebe appliances.

The only reason I am giving this place two stars instead of one is because the older guy did not waste any time in letting me know that he did not want to do business with me. He was rather upfront about it through his actions and...

After ordering and returning 4 refrigerators. I was told the only way to get the size I wanted I had to move one cabinet up about 2 inches. Called a cabinet company, they came out and said I would have to move all of the cabinets, but recommended new ones, the cabinets are just fine.

I reached out to friends on F.B. A childhood friend recommended Glebe Radio. I explained the situation and he came out and measured the appropriate size and agreed it was way to small. Hell, got tired of having to remove food, to get to something in the back and put the food back.

I told him what Home Depot stated, that the one cabinet had to be moved about 2 inches. Dabney recommended a contractor that could come out and just trim around the cabinet, and he has a larger refrigerator that would fit just fine.

Before you buy from Home Depot or Lowes, contact Glebe Radio. I had five different people measure and each one came up with a different measurement. Now is the challenge of fighting with Home Depot to get this one out and refund my money.

Great people...

I have purchased appliances from Glebe twice. The first time was for a kitchen range, the second was for a dryer. I am as pleased with my second experience with them as I was with the first. They sold me a gas dryer at a competitive price and it was easy to schedule the installation. The installers showed up on time after notifying me in advance when they were coming, installed the new dryer and hauled the old one away. Everyone involved, Dabney - the owner, Robert and Mary Kraft, and Robert's assistant were pleasant, capable and professional.

If I need appliance services again, Glebe will be my first call. I wish other companies treated customers as...