I recently visited Michael's Jewelers to purchase a Valentine's Day gift for my wife, and I couldn't be happier with the experience. From the moment I walked in, I was greeted with warmth and professionalism by the staff. However, it was the expertise of the Dawn that truly made the experience exceptional.
They took the time to listen to what I was looking for and then showed me several options. After discussing the details of each, Dawn suggested a beautiful sapphire and diamond necklace that was absolutely stunning. I knew immediately that it was the perfect gift for my wife.
The quality of the necklace was exceptional, and the price was very reasonable. What impressed me the most was the knowledge of the staff and their ability to help me make an informed decision. I felt confident that I was getting the best value for my money.
My wife was thrilled with the necklace, and she has received so many compliments on it. I would highly recommend Michael's Jewelers to anyone looking for high-quality jewelry and outstanding service. Thank you for making our Valentine's Day so...
Ā Ā Ā Read moreI stopped by Michael's Jewelers a few weeks ago to have my old Movado watch repaired after finding it tucked away in a drawer for over 15+ years. The pin had broken and the battery was dead. Michaelās kept it for just a couple of days, replaced the pin and battery, and even cleaned it up beautifully, it looks as good as new!
While I was there, I also decided to buy myself to a new piece of jewelry. Their catalog of charms and pendants is extensive, and I found the perfect small cross. They ordered it for me, and it arrived within just a couple of days. I also picked out a chain to go with it.
I interacted with three different staff members during my visits, and every single one of them was fantastic! They were patient, friendly, and took the time to help me choose the right chain without ever making me feel rushed, even with my indecisiveness!
I highly recommend Michaelās Jewelers for repairs, replacements, or new purchases. Their customer service is excellent, and their turnaround time is...
Ā Ā Ā Read moreI took a family heirloom that was my fathers , and I wish I had taken a before picture of it , because the color inlet was completely diminished, when I took it to Micheals and questioned it it could be refurbished, Barry walked me through what could be done , and was so pleasant about the procedure, even though the price was not an issue he reassured me that they can get it back to its original style and was extremely affordable, when I picked the ring up , my eyes welled up with tears because that ring looked just as new as I remembered it loooked 40 years ago, it brought back a special memory that you could never put a price on, so I would like to thank everyone at Micheals Jewelry for their amazing service and especially to Barry for giving me his full attention and replacing a memory I would not of had if it wasnāt for his strong...
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