I ordered a book online from them on the second day of the Fall 2019 semester. I was sent an email saying they didn't have my book in stock and that they would order it for me. The email said they would send me updates via email on when my book is ready. It is the 21st of September (I ordered it on the 27th of August) and I have received ZERO confirmation from them about anything, yet my account has still been charged. I had to order the book off of Amazon with same day shipping because a quiz was coming up and I still didn't have a chance to read the material. Extremely unsatisfied with...
Read moreThis bookstore is a joke. I am supposed to be renting and ebook for my current class. The ebook does not load. It only loads the title page but once I go to the next page it continues to load and never does load. I emailed Alex the manager and he told me that he would not give me a refund because their computer system says I read 10% of the book. It’s quite comical actually, to have read 10% of a book that I can’t even open. I will never do business with this book store again I found a paperback copy WAY...
Read moreI have had a couple of problems with my online order. Item was backordered but I had already ordered it, called to cancel and it didn't went through successfully so my card was charged. I called them (several times) and they were very polite and understanding. Problem was solved. They do take a while to answer but just...
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