My friend and her husband just went to LOFT at the Westfarms Mall today and she called me, very upset, to complain about the horrible service at this location. My friend and her husband are both hispanic, just like me, and she expressed how disappointed they were while shopping here. Staff never greeted them when they came in, and when my friend asked them a question, they completely disregarded her and ignored her. The staff gave them looks and were notably condescending to them. This is unacceptable and embarrassing. It's 2025 and this is what your employees stand for? I won't be shopping here and my friends won't be either. Is this the message you want people to take away from their experience at this store? What a...
Read moreI prefer this branch much more than the evergreen walk one. It got better merchandise and people there are...
Read moreHelpful staff, pleasant staff, clean , organized store. Lots of awesome clothes and...
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