Had my worst dining experience here. I waited for 20 minutes to get seated while the only one waiting and people were doing nothing. I waited twenty minutes to get asked what drink I wanted, I waited twenty minutes to get that drink. I waited twenty minutes to get asked what appetizer I wanted. Waited twenty minutes to get that appetizer. Waited twenty minutes to get asked what kind of pizza we wanted. Waited another twenty minutes before I lose my patience and speak to my waitress. I was told she was sorry, she forgot to put in the order, and told she would ask her manager about giving me a free desert. I said okay, but I do not want a desert, I wanted to eat and go shopping, but now the malls closing and I can’t even do that. Wait five minutes for mediocre pizza. Wait five minutes for the chef/manager lady(?) to then come out and explain to us that she got the order fifteen minutes ago and she made it in fifteen minutes. I am not sure why she thinks I care for her fifteen minutes out of the many I was there for. She tried explaining to us why her time on making the pizza was okay when my problem was the total time everything took. It could’ve taken her fifteen minutes to make the pizza but the waitress already told me she forgot to even put the order in. I ask her to leave us alone and let us eat. She tells me no… that she came over here to talk. I ask her again to leave us alone and let us eat the food we have. Continuing the smirky attitude she has had the entire time she leave. I wait twenty minutes for them to ask if I want a box. Twenty minutes for them to come take my card. Once they take my card, it is put on a table and left unattended for another ten minutes while she cashed out other people. I get up and grab my card from the counter that it was left on and leave. I was charged $67 for $53 worth of food and two Shirley temples, u do not know if this is the correct price since I never received a receipt. I was not offered any compensation or even an apology for the troubles of my dinner. I am not sure if the lady looked at me and my friend and profiled us because we were young and I am a Spanish kid or what, but this is completely unacceptable and left me feeling inhumane.