Amish Originals — Local services in Farmville

I bought a beautiful cherry dining room set from Amish Originals. Nearly 9 years after the purchase, one day the leg of one of the chairs snapped. Quick reflexes averted injury. Not receiving a response from Carol at Amish Originals, I contacted a master carpenter who had done commissioned work for me and asked him to repair the chair. In his written assessment to Amish Originals, Terry (the carpenter) stated: "it was clear to me that you had sold him a chair that had been previously damaged, badly repaired and shipped out to him....there was a bad attempt at concealing that repair with stain and finish...Once I had removed the seat, there was clear indication of the fractured leg top that indicated stain and finish seeping out of these fractures." (see attached photo).

I contacted Carol and sent in Terry's assessment and requested reimbursement for the repair (a new leg had to be built). Carol's response was: "You have had the furniture for over 10 years. If there had been any manufacturing defect they would have shown up in the first 6 months." Convenient statement for them to make but needless to say, some concealed poorly done repairs manifest themselves beyond 6 months.

Buyer beware: Chair with poorly and dangerously repaired leg was sold to me as new. Once the seat was removed for repair, it was clear the poorly done repair had...

We bought about $10,000 in furniture for our sons’ room. It is attractive and of high quality. However, we discovered that one of our crib conversion kits did not contain front legs. My son is no longer safe in his crib so he’s been sleeping on a mattress on the floor for a month now. There no end in sight - the store manager can only tell me “production takes 18-22 weeks. I paid a premium price for my son to sleep on the floor.

So - you may get beautiful furniture. But God help you if there’s a mistake because customer...

I was very disappointed. I ordered a dresser handle which is standard from the store because they said they don't keep them in stock at the store because of no room for storage. It turned out the handle was too small. They would not take it back and reimburse me for the handle; they said it was made to order of which was not; it is standard. The receipt I have from the store, not manufacturer said I could send back and get a refund. I will not shop at this store again when they don't honor...