The crowd at the YMCA in Flowood is nice, and they have a great lap pool with good instructors. However, some of their front desk workers are very dry and unhelpful.
The Y should also inform members via email and text message when the lap pool and therapy pool are closed. I came this evening to swim in the lap pool, but it was closed for lifeguard training. I never received a notification about this via text or email, which is why I uselessly wasted a trip to the Y and Flowood. A front desk worker informed me to download the app for notifications, but didn’t want to help me in anyway. Of all the months I have been a member, not once did anyone inform me to download the app for notifications. I really would have appreciated this notification via email or text. Because of this, I’ve realized the staff at the Y is the same at other gyms. I mainly just come here to use the pool and because the members are educated professionals and...
   Read moreSigned up for a membership awhile back and will sometimes take my kids to the pool area to swim and play. Everytime we have gone there is a older gentleman that's a life guard there. He allows adults to use the smaller pool to swim laps instead of the LAP pool. Everytime the kids start to play he blows his whistle and tells them not to play because there are people swimming laps. This has happened on multiple occasions. Spoke to someone at the front desk that confirmed that the lap pool is for laps and the therapy pool is for kids to play and certain therapy exercises. We are going to try again and if it happens again we just gonna cancel the membership and head to another pool. Just be cautious before you sign up if you are wanting to take kids to the small pool. Apparently there is no...
   Read moreThe most horrible gym I've ever been. They never told me that I should rent a locker if I leave my swimming staff longer than one day since the first day of my membership, and because I have ankylosing spondylitis conditions with my right leg, I did not go there for like a month, then today when I plan to swim found all my stuff were gone, and the staff told me all the things have been donated to goodwill??? They never emailed me or texted me to remove my stuff from the locker. And their excuse is that they have put up a notice in the gym for a while but do they ever think about what if I have health condition and are not able to go to the gym to see those notice in the gym??! And how hard it it gonna be to send a email to inform...
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