Long time customer of Rogan's here. We love the selection and price the store offers. Up until today we have loved the customer servive as well. We were in to buy a pair of work shoes on this date and stopped at the register to quickly see if we had a 1/2 off coupon available. The woman at the register appeared frustrated by those request and said "I have a long line of customers to take care of". She was very rude and made it clear that we were not a priority to her despite the fact that we had every intention of buying a pair if not two pairs of shoes. Weve never once before had an issue with staff assisting us to clarify any half off deals, very reluctant...
Read moreI went into the store looking for two pairs of a specific shoe. I have been trying to find them, but no one had them in stock in the right color. Right when I walked in, Tyler asked me if I needed any help. I told him what I was looking for and he brought me right there. Unfortunately they also didn't have the shoes in stock, but Tyler called multiple stores until he found both sizes I needed. I'm so happy!! I'm not usually disappointed at Rogan's, but this visit was extremely satisfying! I've been a long time customer and plan on going back for...
Read moreBarely any selection of womens leather steel toe boots. And the men's don't go down small enough for a woman to wear. 200 pairs of great boots for men and 2 leather options for my daughter to choose from and 1 pair only had large sizes.. She has an apprenticeship in a welding field and needs leather boots. Just want to remind you that women also work in the trades and that even though we bought a pair of boots there today because she needs them for Monday. Now that we know this we will definitely go elsewhere next time. ...
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