My nephew and I went to Culver's for fish fry and then had plans to go to Lakeside Park and eat by the lake. First, I had to repeat my order 3times to the woman on the drive thru speaker. She seemed very disorganized. I told her specifically "Extra Ketchup IN THE BAG! 8 packets, please!" We were parked, got our food and left for the park. We didn't check order because parking lot was busy and I figured it would be accurate. NOPE! We got to the picnic table with our food and opened the bag to find ZERO napkins and ZERO ketchup packets. I know it may not seem like a big deal, but it actually is. My nephew has autism and loves ketchup, because it was not provided as requested, he became very upset. The fish was so greasy, it was placed on top of the fries and the fries were wet with grease. The meal was disgusting and of course very messy and did I mention we had ZERO napkins to use. What a damn mess! My nephew was in town visiting us and I really wanted a special time with him, before he went back to the group home. It was not a nice time. It was stressful and disappointing, to say the least. The meal cost $36 and was a total waste of money. I should have turned Right and went to Arby's. I did call and talked to some snotty female "manager" and she absolutely did not care. She kept repeating, "I'm not sure what you want me to do" I told her "Check the bag for accurate contents before giving to customer and SAY SORRY!" She scoffed at me and said, "Ohhhhhhh OK" That was it, I asked for her supervisor. Of course, he was too busy to come to the phone and in the end I am being sent a free scoop of ice cream coupon. What an absolute joke. People do not care about a damn thing anymore. I have read other reviews and expect the same damn canned text response. Don't worry, I will be contacting...
Read moreUpon entering Culver's, I felt as though I had tumbled down a culinary rabbit hole into a world where the laws of gastronomy are authored by whimsical wizards. I was greeted by a menu that seemed to be a cryptic scroll, penned by a coalition of mystic chefs. Deciding on the ButterBurger, a marvel shrouded in legend, was my first foray into this delightful enigma. As I bit into the burger, a paradox unfolded between the buns: it was as if the patty was masterfully sculpted by a philosopher-king of cattle, whispering sonnets of flavor that danced upon the palate like a ballet of beef. The lettuce and tomato, seemingly plucked from the gardens of Eden, were a riddle in green and red, offering a fresh crunch that echoed through the ages.
The fries, oh the fries! Each one was a miniature obelisk, inscribed with ancient runes of flavor, fried in oil that I can only assume was extracted from the tears of joyous potatoes. They spoke in hushed tones of a secret potato society, dedicated to the art of the perfect crisp.
And then, the custard. It was not just a dessert; it was a cosmic journey. Each spoonful was like diving into a creamy nebula, swirling with galaxies of vanilla and chocolate. I'm convinced that this custard was not merely frozen but was instead a dairy-based singularity, where the normal rules of time and space ceased to exist.
In the end, my meal at Culver's was more than just food; it was an odyssey through a fantastical realm of taste and mystery. I left feeling not just satisfied, but enlightened, as though I had just dined at the table of gastronomic gurus, hidden in a dimension where flavor and fantasy intertwine in an...
Read moreSo I went to this culver’s at around 2 pm today. I was in the drive through and when it was my turn to order all I asked for was two four piece chicken tenders. Then she asks me if I want it in a basket. I have only been to culvers a couple times before so I don’t know what that means. So I said “A basket?” and she said yes which doesn’t clarify what it is at all. So I said “I don’t care what you put it in.” She was silent for a couple seconds and then she asked me about drinks. I didn’t order any but I assumed maybe it came with it or something so I answered the question. She then told me my total was $20. That was not correct since all I wanted was two 4 piece chicken tenders. The total should’ve come out just over $10. So I told her that and she said “Ok $12.” So I get up to the window and this girl with short blue hair who looked about 15 opens the window and says “Just for future reference, you don’t say I don’t care when someone asks you a question.” I told her that I said I don’t care what you put it in because I don’t even know what a basket is. She took my money and shut the window and her and the other girl were laughing. I was like really? Like you do not yell at customers. I work in customer service too I know how it feels when a customer annoys you, but you are not supposed to say anything about it. They were just very rude and they should know not to yell at customers it’s like rule #1 of customer service that the customer is always right. I hope she doesn’t talk to other people that way because it’s left me irritated all day. Besides them the food was fine and I got my food...
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