Dilick's 5th Avenue Jewelry — Local services in Ford City

I recently needed a gift for my fiancé and being a local business owner myself, wanted to contribute to our little towns small business community…. BAD MOVE… they neglected to tell me that the 400 dollar ring I purchased could not be resized, at all. I told them I wasn’t absolutely sure of his size from the start so the possibility of needing a different size was almost certain. So, sure enough he needed it a tad bigger. I take my receipt and ring in to talk about it, and the older woman behind the counter couldn’t have been colder towards me. She hardly glanced at it and said they “cannot resize that type of ring.” I’m kinda stunned but ok, I asked is there anyway I could see the rings that are size 11.5 or 12 to maybe make an exchange or possibly just outright buy a new ring. She proceeds to tell me they don’t carry anything in those sizes and walks away. I was absolutely shocked. No questions asked, no concern whatsoever about trying to resolve the issue so I walked out with my ring that will sit and a drawer and remind me to never shop at this...

This jeweler is a very Customer oriented business. They are very knowledgeable not only about the products they sell but also the pieces I've had appraised. I appreciate all the GREAT SERVICES I've received there. I am and will be a returning customer in the future. Love love Becky and the owner.I look forward to seeing them, they make you just feel better...that KINDNESS DOES STILL EXIST! They aren't only selling me jewelry but they've given & treated me w warmth! Sadly, I don't get the same feelings from other proprietors of small businesses. My fiancee and I have a small business and I will always be a supporter of small businesses. Especially this...

Started just getting batteries for my watches, Then couple days later I’d taken a ring that broke at the sodder, couple pair earrings my granddaughter years & years ago wanted her Barbies to wear, needless to say when Nana found them much later, they were all bent. Mr.Dilick did a excellent job. Even purchased some jewelry. They are wonderful people, so very kind, This IS my...