Smoke magic Vape and smoke shop — Local services in Forney

BEWARE shopping at this business!!! First off the young lady working was rude and is not educated on products that are for sale. I asked about a specific product and her response, “I don’t know”. If you don’t know what you’re selling than maybe more training should be provided to her because she just looks stupid!! Secondly, I make a purchase of a $4.99 bowl to smoke out of and when I get home I look at the end to realize the end of the bowl is melted closed. So, I immediately call back to inform the dumby at the store that the product is defective and that I’ll be back up there to exchange the bowl. Her response to me “ we don’t do returns or exchanges” now I do have an attitude considering you sold me a defective product, now I can understand if it was my fault but you didn’t even check the product before you sold it to me. Than, she replies, “I’ll exchange it but don’t bring your attitude.” Excuse me so now not only do you need training on products but you also need training on customer service, and how to speak to customers. Not to mention, learn when to make things right per the company you work for. Moral of the story DO NOT PURCHASE ANYTHING FROM HERE if it’s not a damn blunt wrap or rolling papers, they’re going to try to keep your money!!! Then, I went ahead and took a photo of the dumby working today so, that you all know who she is and to not ask questions, she’s not going to have the answers!!! Maybe she should go back to school and get an education rather than working retail in an environment that she has no knowledge of products other than maybe some blunt or papers. She’s stuplified!!! 🤣 Girl go back to school ya...

Place stole 50 dollars from me. I bought 2 d8 carts from here. First one was leaking and trash. So I called and the guy on the phone told me come up here Tuesday. It is now Tuesday 2/28/23. I bring it back told they won't refund it. No biggie so I buy another one get in my car open it it's leaking and in the tag it says the EXP date is out of date. What a joke of a business. Don't sit here and tell me you can't refund me cause your a small business. I own a small business. And selling expired things and not refunding that...

Went in looking for a specific flavor that I didn’t know existed, (I can be pretty damn complicated) and Jessica immediately started picking out different samples for me to try, she was so patient with me and helped me find EXACTLY what I was looking for. If the rest of your staff is anything like Jessica you guys have a good set of employees on your hands! I was very pleased, and will be...