Schulz Jewelers — Local services in Fort Mitchell

Went in, spoke to Josh. Service was excellent-price however was crazy.

Josh took my word at my ring being a 3 and never sized it himself. I found later upon going to another jeweler that my ring is actually a 6 and the width of the band hindered my original thought on size. I have sizes here and based on that but didnt have a sizing wand.

I think there was some sort of miscommunication. I went in just wanting a resize or a resetting, whichever was doable. Because he didn't size the ring himself, he quoted me over 3000 for a resize and 2000 for a resetting. My ring has 9 diamonds and I knew it would be expensive however for that price it felt like too much.

We did talk about new settings and he drew up a quick design I liked but wasn't in love with and said if I had other settings I liked I could come back and decide on what to do. Overall the entire experience was painless. He was very cordial and an excellent employee, and had great taste.

However I'm not going to finance my own ring-and that's what it felt like regardless if what was going in-when I already own it. And I definitely don't see how what I wantted should have cost 2000+. I heard they send their work to another state fir actual resizing and setting so maybe that was factored in. I'm not sure.

I most likely will not come back but I would recommend them. They had beautiful pieces on display and Josh was a very professional jeweler.

In the end I went to Motchs on Madison Avenue and they sized it a 6 and quoted me 88.00(!!!) for a resizing and lowering of the middle diamond. Way less than 2000! And instead of my ring being who knows where and taking almost a month, they do it there and it'll be done by Tuesday at the...

I purchased a bridal set to upgrade the one I bought my wife almost 40 years ago. I purchased a wedding band, an engagement ring (minus a center stone) and the loose diamond for the engagement ring. They are a small business and you get personnel attention but no sales pressure. Even though the selection of stones was small I was very happy with the one they helped me pick out. Because they are limited by the size of their business they seem to make up for it by having quality inventory. I also had them replace one of the side diamonds on each side of the engagement ring with a ruby to represent my wives birthstone and ruby is the stone for 40th anniversary. It is very subtle and you would not notice it if is was not point out by my wife knows. They were able to size the ring, set the diamond and add the rubies in 2-3 weeks. I had it a full week before Christmas. I am happy with my experience. I gave them 4 stars instead of 5 only because I think there would have to be something extraordinary to deserve 5 stars. This is part of my rating standard. I know a lot of people would probably have giving 5 stars based on my experience with them. I view 3 stars as average, 4 stars as very good, and 5 stars as very difficult to achieve. Service was very good so to get 5 stars it would have had to been at an unbelievable price. I did think the price was fair based on shopping...

Went to Schulz and Sons to design my engagement ring with my boyfriend. Matt was attentive and welcoming and seemed to ensure the process of designing a ring would be stress free and pleasant - which was the opposite of our experience. I have a family heirloom diamond that I had brought in to design a ring around, and when going to pick the diamond up from the store to be appraised, Matt lost it. It took a few hours to find, but a jeweler should not simply just lose a clients stone. Along with this, we were under the impression that Matt actually designed and created the jewelry in-house, where later we had come to find out that some random person that did not necessarily know what I wanted designed the CAD renderings for my ring (which did not match the descriptions that I had given Matt whatsoever), and that the process would be elongated amongst the back and forth between Matt, the third party, and us. Along with this, the price that was quoted for this design was twice as much as the actual even better ring I designed elsewhere with more stones and intricate work.

Again, Matt was kind, but the whole process was very stressful, unprofessional, and unorganized. I would take your...