Computer Repair & Sales Shop, The Gadget Guys — Local services in Fort Washington

I had an absolutely horrible experience. The short story - it took them 2 months to "fix" my macbook and in the end they still messed the motherboard up so it's now ruined - paperweight. The long story - I took my 2015 macbook air here because it wasn't turning on/water damage. Apparently they don't service macbooks here (or at least the 2015 version??) so they sent it to Florida. The Florida people took their sweet time - they would order the pieces needed to fix and would take weeks to do it. Wayne barely kept me in touch, I had a schedule where I could call once each Friday for an update. They "fixed" it one month later so I went in the store... wasn't turning on.... so it had to be sent to Florida again. Are you mad for me yet? So ANOTHER month passes for them to "fix it". Wayne is kind enough to give me a $30 discount (which he switches to $25). Anyways, at the store it turns on. Week and a half goes by... IT TURNS OFF AGAIN. At this point I do a chargeback on my credit card and decide to take it somewhere else... they find that whoever previously fixed it didn't close up the motherboard correctly and effectively fried it (I believe that's what he said but I'll find out today and update if it's different). Changing the motherboard would cost $450 so it wouldn't be worth it for a 2015 macbook. So they ruined my laptop. I'll buy another one, but not before I gave "The Gadget Guys"...

I went there to get my laptop fixed. Very simple actually, just needed a key put back on. I went to another computer store that wanted a 100 dollar diagnostic fee before they would look at the 5 cent key and see if it was broken. Then out of desperation I contacted the Gadget Guys in Fort Washington. They said come right in and I did and it turned out not to be so simple. The hook was broke on my keyboard, that held the key in place, but I needed it fixed quick. They took it right in and fixed it immediately. When I tried to pay, they said they couldn't take payment for something so simple and refused to take my money. Believe that in today's world?!?!? It is similar to when you find that mechanic that you can trust. You stick with him. These men knew I was desperate, could have charged me like the other guy tried to and did the honorable right over the easy wrong. Thank you sincerely! The keyboard is holding...

I took my HP touchscreen laptop to Wayne at Gadget Guys about a month ago and please believe me when I say: HANDS DOWN BEST REPAIR EVER! I cracked my screen and was calling around for quotes and I am sooo glad I landed on Gadget Guys! He fixed my screen in an hour MAX! I am alwayssss super nervous about going to third party electronic repair shops because I almost always leave with more problems than I came in with but not with Wayne at Gadget Guys! I nervously asked if I had any problems after the repair could I come back and he said absolutely! I actually got my computer screen fixed about 2 years ago at Geek squad at Best Buy and my mouse would constantly get a random glitch that would prevent me from using my computer for 5-10mins at a time but after Wayne fixed my screen it STOPPED completely! I am seriously thankful for Wayne, the service was excellent, very professional, and prices are more than affordable!...