Savers Cost Plus Supermarket #5 — Local services in Fort Worth

I visit this store regularly, mostly during late hours, and have noticed a few ongoing issues that deserve attention. The display cakes often appear faded and outdated, a simple refresh would go a long way in improving presentation and appeal.

The meat department consistently has an unpleasant odor that’s hard to ignore. It’s unclear why this is the only section of the store that smells this way, but it does raise concerns about freshness and cleanliness. You can't tell me, it is because of the meat market. No other grocery stores meat markets smell like this.

During my visits, it’s also noticeable that the cleaning process involves an overwhelming amount of chemicals. The smell is strong enough to be off-putting, and instead of masking odors, it often makes them worse. This might be a training issue that could be improved with some guidance.

Additionally, front-end staff often seem disengaged, spending time chatting with the security personnel and each other rather than focusing on customers. There's an overall sense that morale might be low, and it reflects in the service.

That said, I do want to highlight a positive experience that one of the managers I have interacted with was extremely kind and professional. It's clear he cares, and that kind of leadership is appreciated. It is unfortunate that this is not the case...

I was very disappointed with my recent visit. The shelf prices look affordable, but at checkout, I was hit with a 20% “surcharge” added to my total — on top of regular sales tax.

There is a sign mentioning it (which I only noticed afterward), but this kind of pricing feels misleading. Most customers assume the price on the shelf is close to what they’ll actually pay. Tacking on a large fee at the register just makes it seem like you're trying to trick people into thinking your prices are lower than they are.

If you're going to charge more, just raise the prices honestly instead of hiding it behind extra fees. This kind of business practice doesn't...

Walking thru the store for the first time..Made me happy and excited to see meats and veggies...They have a different variety if plants for sale...The main attraction is the kitchen area...Lord I couldn't decide on what to eat..Todays Special is Homemade Enchiladas Rojas with all the fixings but, I settle for barbacoa tacos, and boy was it a delight.....Going back for the Rico Menudo...