DO NOT USE THEM. We raise pigs for 4-H and we used them once for one the pigs we kept. I had to call several times for updates on our meat. When we received it, it was the most expensive processing I have ever had. And not by a little, but by a lot, almost double as other processing I have had done. I requested plastic wrap on the packaging under the butcher paper. None of our packages had plastic wrap. The plastic wrap cost 1.00 per package more. When I called about that they were rude but did give me credit of $27.00, when we had a lot more packages than 27. We also had bacon and sausage that wasn't with our boxes. When I called looking for it they said they would let me know. After they called and said they found it we went to pick it up. It had so much freezer burn and the packaging look like it had been in the freezer for months. Plus there were not as much bacon or sausage as there should have been. When we pulled out the first package to eat it was horrible. The smell of it defrosted and cooking was the worst smell I had ever smelled. Then the taste was stomach turning. That dinner went in the trash. We tried 2 other packages and they were the same. The whole pig was worthless.
I have had a couple customers who have used them and thought that it was our pig that was bad. It is the processor. I recommend to everyone who buys a goat or pig from us to stay away from mountain meats.
A friend went and observed them once and I was told that they don't give you the animal you bring in. They say a pig is a pig, or beef is beef. Doesn't matter how you feed it or care for it. They will give you whatever they have new or old.
Most money I have ever thrown down the drain on garbage. After purchasing the pig, feeding him out, and processing cost me over $1200 for a freezer full of trash.
If I could give 0 or negative...
Ā Ā Ā Read moreHad one of our custom beef brought here for processing after a recommendation from our kill guy. Hereās how it went down. Never got a call from them for cutting instructions. I stopped down there and they had some trouble locating our ticket but they found it and said they would cut it the next day. This was 27 days after our beef was dropped off. Got a call to pick up our beef 2 weeks later. When I stopped down there I was charged for boxes and a cc processing fee. Fine but it was already $1.25 per lb. So $975 later I picked it up and deliver half of the beef to one of my customers who immediately questioned the wrapping. Itās super loose and he opens a pack and itās covered in ice crystals and already freezer burned. This is the same day I picked it up! I tell him Iāll address it with the processor. I ended up opening a couple of packages that I kept and there was hair on it, dry rot, and bone chips from the saw all over the steaks. I stopped in to mountain meats and showed the guy at the office some pictures of the meat and he said the ice crystals are from the meat being warm and then cold during the cutting and wrapping. What!!!??? Iāve never had this happen before on any other animal Iāve ever processed. Why would it be warm when youāre cutting it? They had nothing to say about the freezer burned meat or the hair. He did say that heād talk to his boss and take care of it. So far Iāve never heard back from them which is why Iāve decided to leave a review. I ended up comping the meat to my customers because of the poor processing. Be advised. They do not care about your beef. They do not know how to cut and wrap meat here. I will...
Ā Ā Ā Read moreI would give ZERO stars if I could, STAFF SUPER RUDE!!
My partner went on a high fence hunt for his birthday out of town so we came here looking for somewhere close to where we had been staying. They told us weād have our meat in 3-4 weeks and that we would be notified through-out the process. They called us for payment 2 weeks later and everything was fine.
Another week later and we hear nothing. So I called for an update which I was told that the shipping company they partner with had picked up the meat and would be in contact with us for further payment. Great!! Weāre excited for our jerky and ground venison. I called back to get the shipping number as they hadnāt called. WELL the shipping company called me this morning to let me know that they have no idea who we were and never picked up our meat.
We called the processor after to see if they gave us the wrong number, find out who was holding our meat, and well how to proceed. The employee we ended up speaking with told us they had the wrong number on file and couldnāt contact us so we said weāll give them our number to get this moving. Which the employee responded āyou donāt have to be a jack ass about itā then proceeded to call my partner a ālittle bā.
We are so beyond confused and disappointed. Donāt recommend the Craig location either they were no help.
This business was TEMPORARILY CLOSED DOWN IN 2023 DUE TO INHUMANE ANIMAL PROCESSING!! Shouldāve done more research before we chose this...
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