Up In Smoke Shop — Local services in Four Corners States

A little salty on tobacco & tubes prices! The entire time I've been visiting Arizona, I've never paid more than $16,00 for a small bag of tobacco and a box of tubes and it cost me $20 here ! Still beats paying $9.00 per pack of Lucky strikes at the gas station! Alot of people think we buy it this way because we can't afford to buy cigarettes by the pack! Not necessarily true! It's cost effective true enough, but there are alot of brands on the market and as an avid smoked of 45 yrs. I've tried most brands at one time or another and some are OK, but some are not ! I'm a Marlboro red type and I've actually developed my own class by mixing two different brands and it's a smooth type that I actually like ! After smoking about a 1/2 pack of Luckys, I get a little I'll and they have a cardboard type of taste (YUCKY) not LUCKY ! Try it yourself,...

Went here today and all though the store looked clean, smelled good and overall was well kept, the girl working the counter completely ruined my impression of the shop. She was not enthusiastic at all. Not saying working in a smoke shop calls for cheerleaders only but like I personally would not have her working in the customer service department of my store. I sounded more professional and kind than she did and I'm the customer!! Honestly, next time I'll look in the window at who's working and head elsewhere if it's her. Sorry, but do better and don't be snobby when your working at a smoke shop on northern of all...

Absolutely the worst customer service, I have been coming in here for years but I will never step foot in this place again! I purchased a vape battery which when I bought it, the lady said it had a lifetime warranty....well it died and when I went in to exchange it, some new girl says that they will not do that and I had to contact the manufacturer for any issues .....poor customer service.... then when I mentioned that I was not coming back, she said we have enough customers and won’t miss you and that I will just find another smoke shop......well lady, you are right and I hope that anyone who reads...