I'd read some of the other five star reviews before I visited the store, and now I feel that I should add to them. I'd been having some issues with some projects I'd been working on, on my other computers. After some in store discussion, it was determined that the best way for me to go forward could only be with a different computer... but then the deal I got on my now new computer was pretty outrageous. I got a cool Asus gaming computer. It didn't cost what I would have expected at all. I was previously accustomed to dealing with places more like Best Buy. This was my first time dealing with the local computer shop. I'm glad I stopped by. This was certainly worth my...
   Read moreI called Holden's Hard Drive because my laptop computer would not power up after getting a zap from a static charge. The person who took my call (Darren?) was helpful and offer a do it myself suggestion (remove battery and press power button for 10 seconds, then re-install battery are restart.) His suggestion was completely successful. They did not charge me at all since I didn't visit their shop. I was up and running again after just one phone call. All this was on a Saturday (open at 9:30 AM). Great advice from friendly staff. Remember to discharge static before touching your computer, especially when staying in dry homes and condos in...
   Read moreStopped in today to see if there was anything they could do about my brick of a laptop. There wasn't (through no fault of theirs), but all of the technicians I dealt with were FANTASTIC! They were perfect at asking significant questions without being condescending, which is definitely an art form in that line of work.
Rick spent over twenty minutes with me on the phone making recommendations for my replacement laptop. This was not something they sold, so it wasn't as though it was a sales pitch or anything like that. Honestly, this is a lovely business and it made me proud to be a member of the Grand...
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