Torres Floors LLC — Local services in Frederick

Thanks John. I had a small flooring job (38 square ft) that I wanted to have done. Contacted Floor Traders Outlet formerly Superior Floors where I had purchased the flooring 10 years ago. I had a box of flooring that was left over and couldn’t be returned because it was discontinued. Update to John and Torres Flooring. John came out, looked at the job, thought just might work with the amount of flooring I had. It will work, we hope. After I accepted the contract, he set up date for work to be done. Nelson arrived. He was very professional, knowledgeable, and friendly. He did the job while I kept wondering what we would do if we did not have enough flooring. Well we had enough (even a few pieces left over) and it looks great. When the job was done Nelson cleaned up the area so we’ll that no one would know he was there. From 9:30-6:30. Also rained the whole day and he had to work in the garage. Again, I would never known that he was cutting flooring in there all day. Again, thanks John of Torres Flooring, and Nelson for doing a wonderful job on my small project. Also thanks to Floor Traders Outlet formerly helping a customer after a 10 year...

Owner is extremely rude & breaks MD driving laws with zero concerns. He came up on an accident on Rt. 70 and refused to follow MD move over law. Resulting in him almost hitting thr back of ab ambulance at over 50 mph and then impeded into the slow lanes causing two cars to go to the shoulder to avoid contact with his GMC, so he could avoid hitting the ambulance. All of this is on dash camera footage which has been presented to MD state police. Owner was confronted via phone after the incident in which he stated "he didnt care" when advised he violated a MD safety law used to protect first responders, he claimed no law existed and "do what you need too". If a business owner doesn't know or follow laws, I would think his customers would like...

We figured paying the highest bid ensured a quality install and product. The floor warped and buckled after 3months. Owner refused to even look at it. We had to hire a different flooring company to fix. What we learned: Torres flooring voided the manufacturer warranty by not laying a vapor barrier. No expansion gaps left around the perimeter.

New company had to pull all floor and relay. I get the feeling Torres blocked my number. I do not recommend these scam...