I don't usually write reviews, but the legendary service I received from Bob at Self Storage Plus in Walkersville compelled me to share this with the world.
Finding the right storage unit can be a stressful, boring chore, but from the moment I walked through the door, Bob's incredible energy and genuine kindness completely changed my outlook. He didn't just show me a unit; he took the time to listen to my needs, answer all my questions with so much patience, and genuinely made me feel like I was his top priority.
What truly stands out is how he turned a mundane process into an absolute delight. The paperwork was a breeze, he explained everything perfectly, and his warm, welcoming personality just shines. He is the hero of the self-storage world! If you are even thinking about getting a storage unit, do yourself a huge favor and go see Bob. His kindness, expertise, and genuine care make all the difference. He's not just a great employee; he's a truly wonderful human being. 10/10, would give more...
Read moreThe fact that your system is not capable of making changes to the due date is a little frustrating especially when your due date is only 7 or 8 days before you get paid. Then guess what you get a late fee and they put an over lock on your unit. I didn't have a choice on the when I got the Unit. Then not to mention the price increase you were paying 93 to 113 now it's 133 to 153. I also found out that if you were to try and get another storage unit you would not get a discount because you are not a new customer and your due date would still be on the same day which does not make sense if you were to reserve or pay for the other Unit on a different date. The biling makes it difficult for people who are limited income. Other than that. maybe they need some kind of lighting for the...
Read moreMy experience with Self Storage Plus in Walkersville has been trouble free, easy to use with a pleasant staff.
In a difficult time for me, I have avoided selling things that couldn't be kept in my living space.
Thank you Self Storage Plus on Stauffer just past Sheetz.
New Edit (5-14-2021)
Keith and his staff use technology well to keep their customers current on payment issues , site maintenance, etc.They are modern, friendly and reasonable about flexibility of policy (on a case by case basis).
To sum it up, they manage to make what many of us regard as a necessary evil a more pleasant process. I see them as partners in my journey towards a brighter future, with me and "my stuff" living happily ever after.
Thanks to the team there for keeping part of me safe and ready...
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