My 3 day old son didn't have a doctor yet and we suspected blood in his diaper so we were told to bring him to the ER. We brought two different diapers to show them and instead of collecting a urine sample from a bag, (which wouldn't traumatize his body and make him bleed) they gave him 4 different catheters, making him bleed, only because the test results kept coming back inconclusive. After hours of waiting we were then told we'd have to be transferred to Devos to see a specialist, BY AMBULANCE, which would cost money that we don't have. A different doctor had came in to talk to us and thank God he did. He said we didn't need to be transferred by ambulance if we just went very soon. He also had a newborn and sympathized and said he was sorry for the trauma and that he would've done differently. When we went to Devos, the nurses and doctors were very shocked about his treatment at Gerber. The specialist only wanted to see a new diaper, then to collect urine from a bag to make sure there was no Infection from the trauma of the catheters. What we thought to be blood was only "brick dust", something common in newborns. The specialist and later his doctor both said that they were shocked that the two nurses and two doctors couldn't identify the brick dust and that they wish they would have been there so he could have avoided the catheters. All my experiences with Gerber's ER have been terrible, but this was the worst. Everyone in the ER seems uneducated, rude, and act like chickens with their heads cut off. Of course they're busy, but they rush absolutely everything. In the labor and delivery ward, everyone was absolutely amazing to us, including our visitors. The actual doctors office behind the hospital is a bit slow and constantly busy but everyone there that I have encountered are always very kind. I cannot understand how the ER is a complete...
   Read moreEvery single experience I've had here has been horrible. For the birth of my daughter, I was induced for five days. On day two, my water was broken. Still no baby. Since my water was broken for so long, I developed an infection. My OB wanted to risk my daughter getting the infection by making me wait even longer to do a C-section. Another OB stepped up and performed an emergency C-section for me after she found out what was going on. After all of that was said and done, my OB would come to check on me and never put my leg compressors back on afterwards. I'd have to wait for a nurse to come and do it after I called them. I left two days later and then came back the next day with pneumonia. About five weeks later I came in because my chest was hurting and I couldn't breathe. This happened multiple times and every time I was just told it was my asthma. The last time I went in because I couldn't breathe, I ended up in a back room waiting for hours crying in pain. I finally had my IV taken out and went to GR. Right away they told me I had a pulmonary embolism and gallstones and that I could have died if it didn't get found and kept traveling. I was admitted immediately, put on blood thinners, and eventually had to have my gall bladder removed. From all the times I've came in because I knew something was wrong, but they couldn't find it, they've started to just treat me like an addict thinking I want pain killers when that wasn't that case at all. I cannot stand this hospital and wouldn’t recommend it. Definitely not for L&D or if your life is at...
   Read moreOn July 26th I rushed to the ER because I was cramping and bleeding at 5 weeks pregnant. I knew I was miscarrying. I asked for a pad when I changed into the gown, never got a pad. I was given a urine test, waited 30+ minutes for results, still no pad. “Doctor” Brandi L Dora comes into the room and rudely says “you were never pregnant.” I pulled all 4 positive tests out of my purse and showed her. She proceeded to say they must’ve been a “bad batch”. Mind you, they were 4 different tests from 4 different stores taken on 2 different days. I asked if I was miscarrying. She said “No, must be your period.” Mind you, I could barely walk from the pain. I ask for another pad. She leaves the room without giving me anything for pain, and saying nothing more. And still no pad. I wait an hour for someone else to come in the room. I ring for the nurse. Nothing. I called the front desk and they finally brought me a pad. 2 days later I see my OB, she confirmed I was miscarrying. Here I am, 6 days later, doubled over in pain on the toilet, I look down to see the placenta and more blood. But must just be my period.. Right? Please do not go to Gerber for any pregnancy related visits....
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