I would give Rocky smoke shop a five-star review. Except for my last visit to their shop was very distressing . When I went into the store and ask for what I wanted to buy. I expressed to him that I was short 20 cents. I said that I would bring it back later. The gentleman went on to say did I always come in short on my money which I don't. I have gone in one other time short on my change but it came back that very evening and paid the young lady back. Prior to this I have always been lots of money in the store and I have always had good customer service I could not believe that this gentleman had said this to me I was very distressed. Needless to say I will never go back to the store again because that is false accusation and he never should have said that to me if you didn't want me to have the 20 cents owed to him he should...
Read moreThe box price for certain items is no longer a deal—in fact, it's about $5 more than buying individually. A box of 15 used to be $14, now it’s $19.85. They’ve also increased their Visa fee (I was charged close to $18 once), and while they throw in a lighter, the fee percentage isn’t disclosed upfront. The signage can be a bit misleading too—promotions only apply to select orders, so be sure to ask.
They’ve also stopped selling glass pieces, which is a bummer. I miss the older gentleman who used to work there—he was knowledgeable and super helpful. Still, it’s a convenient shop, but it’s worth comparing prices with other places nearby to make sure you're getting...
Read moreThis place went a step further by explaining why my very popular brand of cigarettes seemed to have gone the way of the Dodo, whilst others simply said they don't have them. This being the third store I went to unknowingly on a wild goose chase because...( here comes pertinent info ) Menthol Cigarettes have been banned in that county. I was further educated and slightly disappointed; no, not at the banning of my brand, but I was poised and ready for Ashton Kutcher to pop out and confirm I was being punked....🤯. Big thanks to them for explaining why they didn't have them and ending my...
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