Elevation Fitness — Local services in Gainesville

I will leave this review up once I get confirmation that this gym has cancelled my membership, as they are giving me the "run-around".

I went in person and filled out my cancellation form on 8/15/25. A young lady said "everything should be fine". I was billed 2 days later, which is fine and probably just a timing issue. Then I was billed again in mid September 2025. I moved over 25 miles away and the drive after work in traffic is over an hour - I'm not putting myself through that drive after a long day of work.

So when I got billed in mid September I called them and was told "my boss will get back to you" - which never happened (of course). I went ahead and put a "stop payment" on my credit card. Send me to collections if you want - I have zero need for new credit and never will. If it comes to it I will put this gym on BLAST all over social media and post myself outside with a sign saying these people are greedy, scammers. Oh yeah, I also went to this gym and paid my dues every month for over 8 YEARS. Even during COVID I kept paying to help out a small business. This is the BS I get for being a LOYAL member.

Again, if/when this gym gets their act together and confirms with me that they have cancelled my membership - then I will gladly remove this review and actually post a very positive one since I REALLY did like the gym. Just don't like driving for an hour to get a workout in.

UPDATE: They appear to have stopped charging my credit card, but that might only be because I stopped payment. I will change to 3 stars for now, if they send me to collections it'll go back to 1 star. If not and it has been 3 months, I will...

Wow!! I called on a Sunday, spoke with David who was extremely nice and informative. My family and I schedule a tour that same very day and really was impressed with the amount of equipment and amenities they offered. A plus for me was the towel service. David extended a one week pass to me and my nephews family which was awesome! Tuesday morning upon entering I asked for 2 towels. After looking at the towels they were filthy with all kind of makeup and other discussing marks. I mean to the point that I didn’t even consider using them to stand on let alone sit on them and using them was COMPLETELY OUT OF THE QUESTION. After I attended the Sprint cycle class, I went to the sauna. I sat near the heater and noticed a drywall screw protruding out (wth). I mean David was adamant about filling out a disclaimer while on the tour but clearly a liability is just waiting in the sauna. Their isn’t a clock to keep track of your time while utilizing the area then I noticed a SMALL digital clock on the other side of the area.their was no one who new how to operate the whirlpool etc.. Ok, on my way out I went to the front desk where I met a rude heavyset white guy with black hair, who once I ask for the manager or David. He replied “ I’m a manager “ I unfolded the towels and showed them to him and said would you use these towels?” He said Yeah sure would there’s nothing wrong with them. Once I pointed out the obvious dirt and filth. He then said yeah our washers are old and they leave rust on the towels. Huh!!!!!!! Clearly Stevie Wonder could see that...

This place conducts very bad business. I went on BBB to see if there were any complaints and sure enough, a situation a year ago with not fulfilling personal training sessions on the part from this gym, but charging you money for personal training is still going on. I am currently caught up in the same situation. I joined personal training to work out with a specific trainer. I signed a 3 month contract, fulfilled it. Then I agreed verbally to do another 3 month contract. I didn't sign anything. The trainer was fired 6 weeks into my 12 week verbal agreement. The owner continued to charge me. The front desk gives you a run around saying "Only the owner can do refunds". Yet the owner lives in Tennessee and there is no way to contact him (David) except through email. He did say at one point that he would refund me my money since he fired the trainer, however he did not and now when I email him...he ignores my emails. I paid for a service that this gym didn't provide, personal training. I don't understand to why a client has to suffer because of a dispute between owner and ex employee? Extremely bad business and sadly these same tactics of his has been going on for over a year. There are also absolutely no workout classes. That is false advertising. I have been asking around about "who" this man, David, is? I have been getting nothing but negative feedback from his own employees, other gym owners and hos current gym members. A very sad situation and he essentially stole...