Burger King — Restaurant in Gainesville

Google listing said they close at 11, got there at 9:50. Only reason we went here was because of the family bundle coupon in the mail. Order went fine, she asked if we wanted cheese on the whoppers for an up charge we said yes. We never got a receipt, checked the food and of course there isn’t any cheese. Go back through the drive thru, no acknowledgement; drove to the window, they look at us but don’t bother to come to the window. Tried calling and finally someone came over and said they close at 10pm. It’s now 10:01. We wanted whoppers with cheese. She said they already threw everything away and had a lot of attitude. My boyfriend responded with, “ok how are you going to make it right?” To which then she offered slices of cheese. I highly doubt everything was thrown away, just lazy. Didn’t pay extra money to assemble my own food. Makes me wonder how often they up charge for items and then deliberately don’t give them out. I haven’t gone to this burger king in about a year because of the terrible service, and now I’m reminded why I stayed away. Asked the manager how long they have been closing at 10, and the answer was, “for a minute now”. When I asked if they were going to update the hours on google, which only takes about a minute, she said they were “working on it.” Just a...

Went through the drive at 3pm, ordered a double whopper with cheese, a whopper with cheese and a large fry. When I pulled up to the window she tried to hand me a drink, I told her I didn't order a drink and she said oh excuse me, She then handed me a very small bag and again, I let her know that bag was too small to be my order, Then she handed me a medium sized bag that was soaked in grease, It was so nasty I didn't check the order because I was already disgusted! Needless to say when I got home, I lost my appetite. Not only was there NO DOUBLE WHOOPER OR CHEESE WHOOPER, there was only a hamburger and a double hamburger with cheese. No lettuce, no tomato, no pickle, just dry pattie and slice of onion! I will NEVER patronize this facility again and will spread the word to friends, family and associates. Burger King, your crown is badly...

So it's 9:35pm the store doesn't close until 10pm..I pulled in to the drive through light in in the building and outside. I sat for 15 min waiting I finally got upset no one was answering me I aslo had a 5 yr old with me and a mother.i drive to the drive through and the young girl at the window with an attitude said we're closed everything is already cleaned and when I explained that the business hours say they close at 10 and not 9:30 when they have employees smoking and joking outside and one inside sitting. She stared yelling it's not her fault when I explained that I could understand if they were short handed but they weren't and that just because it's a slow night doesn't give you the right to just close a business down because your to lazy to finish a shift.im not happy at all...